Lead, manage, and inspire a dynamic team of coordinators within the Operations Department, fostering a culture of responsibility and dedication to ensure achievement of Key Performance Indicators (KPIs).
Actively update and refine workflow, mandates, processes, and protocols within the department to enhance efficiency and effectiveness, driving continuous improvement.
Forge strong working relationships between coordinators, the sales team, and program managers, serving as a liaison to bridge communication gaps and clarify job roles.
Oversee the utilization and management of the App to streamline operations and enhance team collaboration.
Coordinate the monthly review of log sheets for the finance department to ensure accuracy and compliance, while also planning and facilitating regular operations meetings to provide updates and address challenges proactively.
Monitor and maintain records of coordinating hours per coordinator to optimize resource allocation and productivity, while also assisting the Sales Department with managing the SEP Portal to facilitate seamless operations and customer service.
Provide frequent updates to the Operations Director on departmental activities, challenges, and successes.
Job Requirements:
Possess 3-5 years of experience in a leadership role within an operations department, preferably in the sport/fitness industry.
Demonstrate strong leadership skills with a focus on integrity and accountability, along with excellent interpersonal, organizational, problem-solving, and time management abilities.
HOW TO APPLY:Interested applicants, please click on \xe2\x80\x9cApply Now\xe2\x80\x9d and provide the below details in your resume.We regret only shortlisted candidates will be notified.Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).Please read our privacy statement on our corporate website www.trustrecruit.com.sg.Trust Recruit Pte Ltd EA License No: 19C9950 EA Personnel: Jordan Fung Si Jong EA Personnel Reg No: R23112945Company profileTrust RecruitHuman Resources & Recruitment11-50 employeesTrust Recruit is Singapore\'s leading relationship-based human resource and recruitment firm. With more than 20 years of collective consulting experience, we provide personalized workforce solutions for our corporate clients, ranging from multinational corporations to the public sector, as well as small and medium enterprises.At Trust Recruit, integrity and reliability permeates every level of our recruitment process. TRUST is our currency of interactions; be it with our valued clients, talented job-seekers or our own employees. Through our premium staffing services, we are committed to connecting and developing quality relationships between candidates and companies.Trust Recruit is Singapore\'s leading relationship-based human resource and recruitment firm. With more than 20 years of collective consulting experience, we provide personalized workforce solutions for our corporate clients, ranging from multinational corporations to the public sector, as well as small and medium enterprises.At Trust Recruit, integrity and reliability permeates every level of our recruitment process. TRUST is our currency of interactions; be it with our valued clients, talented job-seekers or our own employees. Through our premium staffing services, we are committed to connecting and developing quality relationships between candidates and companies.Company informationRegistration No.201935022ZEA No.19C9950