Job Description

Operations Manager is responsible for overseeing the day-to-day operations of the company to ensure efficiency, productivity, and quality. This role involves strategic planning, process improvement, team leadership, and collaboration with cross-functional teams to drive organizational goals.

Key Responsibilities:

Oversee and manage daily operations across departments to ensure seamless business processes. Develop and implement operational policies and procedures. Monitor and analyse performance metrics to drive continuous improvement. Manage budgets, resource allocation, and cost control measures. Coordinate with department heads to align operational activities with business objectives. Ensure compliance with legal, regulatory, and safety standards. Lead, mentor, and develop staff to build a high-performing operations team. Identify and mitigate risks to operational efficiency. Evaluate vendor performance and manage supplier relationships. Prepare reports and present operational insights to senior management.

Qualifications:

5+ years of proven experience in an operations management or similar role. Strong leadership and organizational skills. Excellent analytical and problem-solving abilities. Proficiency in operations software/tools (e.g., ERP systems, MS Office Suite). * Strong interpersonal and communication skills.