Job Description

Oversee

day-to-day operations

to ensure smooth workflow and operational efficiency. Monitor and track

sales performance

to achieve business targets. Communicate professionally and courteously with customers, while managing

appointment schedules

.

Control expenses

and implement cost-effective strategies to optimize revenue generation. Lead and participate in

promotions, marketing activities, and staff training

to improve service standards. Manage the

opening and closing

of the store and ensure adherence to operational procedures. Oversee

product ordering and inventory management

to maintain optimal stock levels. Collaborate on

marketing and advertising initiatives

, both online and offline.

Plan and execute campaigns

to launch and promote new products effectively. Develop and expand marketing presence through

digital platforms

such as Facebook, Instagram, and YouTube. Handle and resolve

customer complaints

promptly to maintain customer satisfaction. Maintain a

high standard of service quality

and operational excellence.

Requirements:

Proven experience as an

Operations Manager

or similar leadership role, preferably in the

beauty or hair salon industry

. Strong

organizational, leadership, and problem-solving skills

. Excellent communication and interpersonal abilities. Confident, dynamic, and

customer-service oriented

personality. Demonstrated ability to

manage budgets and optimize costs

. Creative mindset with experience in

marketing and promotions

. Proficiency in using social media platforms and digital marketing tools. * Strong track record of

achieving business targets

and growing revenue.