Job Description

and Responsibilities The Accounts Origination Ops Officer is responsible for reviewing the department\'s procedures to ensure that they are documented in accordance to the Banking Ops Policy, abide by the regulatory and compliance guidelines / policies. He/She will work closely with the respective Team Managers in Account Origination Department, to refresh the SOPs, identify and assess risks, as well as to develop effective risk mitigating measures. Staff to be involved in: \xef\x82\xb7 Ensures that all unsecured and secured applications are processed with accuracy in accordance to the guidelines set by the bank, and within stipulated SLAs. This includes and are not limited to: o Process and verify authentication checks &/or data entries o Perform and verify accurate income computation o Ensure accurate input/output to enable good customer service delivery \xef\x82\xb7 Achieve continuous process improvement in COPC. \xef\x82\xb7 Streamline processes to reduce operating cost and turnaround time without compromising quality and risk. \xef\x82\xb7 Documentation of procedures to ensure compliance with group policies in procedures. \xef\x82\xb7 Conduct internal reviews / tests to ensure compliance. \xef\x82\xb7 Assist with data analysis, report findings, recommend corrective actions and preventive actions for review. \xef\x82\xb7 Handle administrative duties that include but are not limited to filing, printing, scanning, archiving
Requirements \xef\x82\xb7 Able to multi-task and cope with change and diversity in a fast-paced environment \xef\x82\xb7 Ability to think objectively and \'think outside the box\' when analyzing issues \xef\x82\xb7 Possess a strong analytical and problem solving skills with excellent verbal/ written communication and interpersonal skills \xef\x82\xb7 Good command of English \xef\x82\xb7 Proficient in the use of Microsoft Excel, powerpoint and macro \xef\x82\xb7 Team player, self-motivated and resourceful