Operations Officer (office Manager/customer Service), Contract

Downtown Core, Singapore, Singapore

Job Description


Summary of Role:

Operations Manager position is based in Singapore, reporting directly to the Project Management Manager in Thailand. He/she will also be working closely with the Project Team members in Singapore.

The key responsibilities for this position include the management and execution of the company corporate and legal requirements, the planning and management of Singapore\'s office functions, the meeting of Singapore\'s administration needs for its associates and the management of client operational matters.

Responsibilities:

  • Corporate Services
  • Work with the external corporate services partner to ensure the company legal entity is operated in accordance with all ACRA (Accounting and Corporate Regulatory Authority) regulations.
  • Work with the external tax consultants in collaboration with the finance team to ensure company complies with all Taxation related requirements.
  • Work with the external auditors in collaboration with the finance team to facilitate the audit process.
  • Ensure company is compliant to all government regulations including Ministry of Manpower, Inland Revenue of Singapore and other relevant ministries.
  • Office Management
  • Oversees the care and maintenance of all the company\'s physical assets and facilities, and the day-to-day operation of the physical office.
  • Manage the contracts, payment and service standards of all office suppliers including the main office rental, utilities, office equipment, technology services, cleaning services, delivery services and other appropriate suppliers.
  • Ensure the office is kept and maintained in line with the standard requirements.
  • Ensure the smooth planning and transition to new office premises in the event of an office relocation, without affecting the business operations
  • Ensure all associates\' and clients\' safety at any point in time when they are in the office location.
  • Human Resource
  • Manage the Leave System to administer the approval, tracking and reporting of all types of leave for each associate.
  • Manage the Employment Pass Process in accordance to the Ministry of Manpower\'s regulations in the event that a foreigner is being recruited
  • Manage the Well-being of associates by organizing appropriate activities throughout the year.
  • Client Services
  • Ensure smooth operations of client delivery matters defined in the client operational process by working closely with the Consulting team.
  • Support the project team to ensure the smooth operations of client services.
  • Support the project team in the management of client logistics requirements, including printing and distribution of training materials and setup of digital learning platform for online learning.
  • Support the project team in the organization and coordination of client training courses as a backup to the client services team.
Requirements:
  • Graduate in any discipline
  • More than 3 years\' relevant experience in the management of Corporate Services functions and client services.
  • Experienced in working in a multinational corporate environment with a functional reporting structure
  • Good communications skills both in written and spoken communications in English.
  • Creative and agile to make changes to plans when necessary
  • Proactive and hands-on to ensure smooth execution
  • Meticulous planning and organization skills to ensure goals are met
  • Results and outcomes focused to ensure goals are met
  • Able to work well in collaboration with team members in Singapore and other countries in the region
  • Technology savvy and well versed in the management of office software and equipment for employees
  • Familiar with office tools including Microsoft suite of products, video conferencing products and HR applications.
Additional Information:
  • Salary -S$5K per month
  • Contract duration: 3-month contract
  • Commencement Date: Immediate
  • Working days and hours: Mon to Fri, 8 hours
  • Location: Robinson Road (Raffles Place MRT)
Kang Abelene Marianne Mrs Rozario Abelene Marianne

EA License No.: 02C3423 | Personnel Reg No.: R2089914

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Job Detail

  • Job Id
    JD1406458
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    $4000 - 5000 per month
  • Employment Status
    Permanent
  • Job Location
    Downtown Core, Singapore, Singapore
  • Education
    Not mentioned