Job Description

Description :
Key Responsibilities
Operational Execution

• Oversee day-to-day operations for time-critical logistics and client service activities.
• Monitor key performance indicators (e.g., on-time delivery, cost per shipment) and implement corrective actions promptly.

Resource & Cost Management

• Support budgeting and cost-control efforts within assigned operational scope.
• Provide accurate operational data for monthly reporting and assist in variance analysis.

Team Supervision

• Supervise and coordinate a team of operations staff to ensure smooth workflow.
• Assist in training and development of team members; provide feedback and guidance to maintain performance standards.

Compliance & Safety

• Ensure adherence to company policies and regulatory requirements (DOT, IATA, customs).
• Promote safety practices and participate in audits and risk assessments.

Stakeholder Coordination

• Liaise with vendors, service providers, and internal teams to resolve operational issues.
• Maintain professionalism and confidentiality in all interactions.

Core Competencies

• Strong communication and interpersonal skills.
• Problem-solving mindset with attention to detail.
• Ability to work under pressure in a fast-paced environment.
• Organisational and multitasking proficiency.

Qualifications

• Education: Diploma or Bachelor's degree in Logistics, Supply Chain, or related field preferred.
• Experience: 3-5 years in logistics or operations, with supervisory experience.
• Regulatory Knowledge: Familiarity with DOT, IATA, customs, and safety standards.
• Technical Skills: Proficient in MS Office; experience with ERP/TMS systems is an advantage.

Skills Required