Job Description

About the Role

We are looking for a

hands-on Human Resource, Operations & Technology Lead

who can roll up their sleeves and take ownership of day-to-day HR operations and systems. You'll be responsible for ensuring smooth execution of HR processes, maintaining data integrity, driving continuous improvement, and supporting key HR initiatives.


This is a critical role for someone who thrives in execution, has deep familiarity with HR systems (e.g. SAP SuccessFactors), and enjoys working cross-functionally to solve operational challenges. While strategic thinking is important, this role is built for a

doer

--someone who leads by doing.

Key Responsibilities

#

HR Operations

Oversee day-to-day HR operations including employee lifecycle processes, benefits administration, records management, and HR compliance Ensure accuracy and timeliness in all HR documentation, transactions, and reporting Troubleshoot operational issues and implement solutions quickly and efficiently
#

HR Technology & Systems

Act as the

functional lead and administrator

for HRIS systems (e.g. SAP SuccessFactors) Handle system configurations, data updates, and reporting needs independently Partner with IT and vendors to support enhancements, bug fixes, and user training Maintain a high standard of

data accuracy

, confidentiality, and audit readiness
#

Process Improvement & Support

Identify pain points in current HR processes and implement practical improvements Support ongoing HR initiatives such as performance reviews, training admin, or TA operations Drive digitalisation efforts by automating manual tasks and improving system workflows Provide direct support to internal stakeholders and serve as a reliable go-to for HR operations

Requirements

Bachelor's degree in HR, Business, or related field 6-10 years of

hands-on experience

in HR operations, including HRIS admin responsibilities Prior experience with SAP SuccessFactors or a comparable HRIS platform Comfortable working independently and managing tasks end-to-end Strong attention to detail, a solution-oriented mindset, and the ability to handle operational pressure Excellent coordination, problem-solving, and internal stakeholder communication skills
For more details, kindly write into jessica@amsers-con.com





EA License No.: 23S2046


KAH License No.: R1652932