Job Description

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In J.P. Morgan, the Wholesale KYC Operations (WKO) team plays a critical role in ensuring that as an organization, we are compliant with multiple regulations, in order to protect the bank\'s reputation and \xef\xac\x81nancial assets.

You will own the end to end Know Your Client (KYC) activity, managing profiles to completion and with high quality, by partnering with the client-facing teams to ensure all client records are compliant with Anti- Money Laundering (AML) and KYC regulatory standards in a timely fashion. The KYC team works closely with Bankers/Banking Team, LOB Operations, and Compliance, managing the relationship to drive timely client response and feedback. You are expected to stay current with all regulatory changes and requirements around client KYC, Suitability and Documentation.

Job responsibilities:

• Primary interface to stakeholders (Compliance, Quality Control, Banker/Banking Team, LOB Operations, etc), which requires the highest standards of customer service in order to provide clear transparent communication (articulating requirements, time commitments, challenges, facilitating issues/queries, and eliminate roadblocks).
• Conduct in-depth reviews of the client profile and comprehend/analyze the AML-KYC risks. Succinctly articulate gaps requiring Banker/Client resolution and escalate potential risks/issues.
• Document and update the client KYC record with high quality, meeting timelines in advance of due date
• Work with the Team Lead to identify improvement, provide SME/technical support across own/broader team
• Act as a role model to drive high quality output. Provide guidance/training to team members to foster an environment of continuous improvement and high performance.
• Understand the firm\'s KYC requirements inclusive of Customer Identification Program (CIP), Enhanced Due Diligence (EDD), Local Due Diligence (LDD), Specialized Due Diligence (SpDD) and Product Due Diligence requirements (PDD)
• Keep informed of changes to processes, procedures, and regulatory updates; and utilize the information to contribute ideas and participate in efforts to enhance service delivery and improve operating model/systems
• Make decisions that are effective and well-grounded based on guidelines, policies, and insights

Required qualifications, capabilities, and skills:

• Bachelor\'s Degree in Finance, Economics or other related disciplines
• At least 4 years of KYC or related experience, with strong understanding of KYC, AML and regulatory requirements (i.e. Hong Kong Monetary Authority (HKMA) and Monetary Authority of Singapore (MAS))
• Candidate must have experience covering either Corporate, Banks, Trusts, Funds, NBFIs, NOAHs, Regulated Pension clients
• Must be able to work independently and as a team, to contribute effectively under fast-paced environment with strong sense of ownership and responsibility.
• Outstanding client management, partnership building, leadership and direct experience of dealing with multiple stakeholders, with the ability to handles escalations and drive to resolutions.
• Strong research, analytical and comprehension skills, with ability to critically analyze client risk / controls.
• Ability to quickly grasp/learn concepts, procedures and use it to identify & drive improvements in process/systems

Preferred qualifications, capabilities, and skills:

• KYC experience within the Wealth Management sector
• Fluency in written/spoken Mandarin

About Us: J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world\'s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants\' and employees\' religious practices and beliefs, as well as any mental health or physical disability needs.

About the Team: Commercial Banking is focused on helping our clients succeed and making a positive difference in our communities. We provide credit and financing, treasury and payment services, international banking and real estate services to clients including corporations, municipalities, institutions, real estate investors and owners, and nonprofit organizations.

JPMorgan Chase