Process orders with quality and efficiency from receipt of orders or requests from customers and sales team to delivery of goods. Prepare picking and delivery documents
Responsible for problem solving on order discrepancies, and ensure regulatory approval before selling
Check open order and backlog reports daily to ensure timely processing of customer orders
Manage customer expectations, resolve customer satisfaction issues, and product return billing and credit issues
Arrange/adjust/organize distribution of implants and loaner sets
Provide quotes for products as requested
Answer queries from sales and customers on stock and shipment of orders
Interpret information on sales promotions, discounts by entering updates in SAP system
Manage and track the loaner set movement
Responsible to check the loaner setting before delivery
Collaborate closely with warehouse and delivery service for daily operations
Ensure billings are done and mail to customers in a timely manner
Job Requirements: Min Diploma/Degree in Supply Chain or similar w min 3 yrs of relevant order processing experience & able to do on-call duties once a month
Interested candidates, please submit your resume to: allylok@recruitexpress.com.sg
Healthcare / Pharmaceutical / Life Science / Medical Device
Specialization
Healthcare - Pharmaceutical / Life Science / Medical Device / Clinical Research / Regulatory Affairs Transportation / Logistics / Supply Chain
Location
West
Employment Type
Permanent
Salary
S$2,601 - S$4,000 / mth S$4,001 - S$6,000 / mth
If you meet the requirements of this role, please email a detailed resume in Word document to Audrey Lok Xin Woon (Ally). CEI Registration No.: R21102307 Email: allylok@recruitexpress.com.sg Tel: 67363280 *All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.