Job Description

Order Fulfilment Officer

5 Days; Mon to Fri 8.30am-5.30pm

$2800-$3300 (depending on experience)

Teban Gardens Crescent

:

Order Management (Sales/Rental/Loan/Demo Machines)

• Apply insurance for rental customer
• Check and calculate the cost of the machine and accessories (Sub-lease for rental customers)
• Ensure daily customer\'s enquiries are attended to e.g. stock status, order status and delivery status
• Generate credit note (sales and rental exchange/cancelled, goods returned, trade-in machine, rollover amount)
• Maintain customer delivery address in current system (SAP)
• Maintain records and coordinate with internal department on configuration and delivery details
• Monitor and follow up on pending orders and backlog status
• Liaise with Warehouse, QC and Service Departments for delivery and collection
• Liaise with relevant internal parties to manage and resolve all issues related to order fulfilment
• Process sales orders in full cycle from order entry, drop outbound to invoice in timely manner
• Raise Customer Request Form for new customer, new payment term, change of address, etc in order to maintain correct data in current system (SAP)

Administration

• Attend to phone enquiries on stock allocation status
• Calculate sales revenue and update on the sales performance chart
• Ensure completeness and accuracy on each document created and proper filing in accordance with the company\'s guideline
• Prepare and update of relevant information for sales and monthly reports
• Any ad hoc job

Job Requirements:

• Minimum GCE \'O\' level with at least 1 - 2 years of experience in sales coordination
• Working knowledge of entire order management process

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Additional Information

Career Level

Not Specified

Qualification

Not Specified

Job Type

Full-Time

Job Specializations

,

Company Overview

Here at The Supreme HR Advisory, we pride ourselves on being a vibrant recruitment firm with strong Southeast Asia standing. We believe in customizing our services to your unique needs. We are dedicated, enthusiastic and we take innovative approaches in customizing our services. Our depth of experience enables us to understand each industry\'s challenges and provide expert advice on hiring requirements. Our goal is to leverage on our local knowledge and global expertise to deliver high-quality candidates specifically matched to the requirements of each of our client.

Additional Company Information

Registration No.

201426535W

EA No.

14C7279

Company Size

51 - 200 Employees

Average Processing Time

15 days

Industry

Human Resources Management / Consulting

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The Supreme HR Advisory