Job Description

FunctionLogistics, Transportation,Warehousing, Supply ChainYour Responsibilities

• Responsible for full spectrum of order processing from Order to Cash (OTC)
• Work closely with the Order Centre in the US, Europe, China and other locations to ensure orders are processed promptly and accurately
• Interface with customers and freight forwarders for shipment booking promptly and accurately
• Handle and resolve customer complaints & follow up to ensure resolution in a timely manner
• Monitor orders closely, ensure on time delivery and provide full set of required documents to customers promptly
• Review shipping documents and ensure documents are in full compliance
• Follow up with customers and distributors on overdue invoices
• Assist and support in the migration of current order processing system to SAP/S4 HANA or any other ERP systems
• Provide administrative support and other duties as assigned
• Follow company procedures and policies

Your Profile

• Min Diploma in business administration or logistics management with minimum 5 years\' experience in order management
• Great customer facing and team player
• Good knowledge of incoterm, payment term, import/export document requirements, etc.
• Proficient in Microsoft Excel
• Knowledge of Letter of Credit and Documentary Collections preferred

#ADMHiringRef ID#LI-POSTAbout ADMAt ADM, we unlock the power of nature to provide access to nutrition worldwide. With industry-advancing innovations, a complete portfolio of ingredients and solutions to meet any taste, and a commitment to sustainability, we give customers an edge in solving the nutritional challenges of today and tomorrow. We\'re a global leader in human and animal nutrition and the world\'s premier agricultural origination and processing company. Our breadth, depth, insights, facilities and logistical expertise give us unparalleled capabilities to meet needs for food, beverages, health and wellness, and more. From the seed of the idea to the outcome of the solution, we enrich the quality of life the world over. Learn more at www.adm.com.#IncludingYouDiversity, equity, inclusion and belonging are cornerstones of ADM\'s efforts to continue innovating, driving growth, and delivering outstanding performance. We are committed to attracting and retaining a diverse workforce and create welcoming, truly inclusive work environments - environments that enable every ADM colleague to feel comfortable on the job, make meaningful contributions to our success, and grow their career. We respect and value the unique backgrounds and experiences that each person can bring to ADM because we know that diversity of perspectives makes us better, together.For more information regarding our efforts to advance Diversity, Equity, Inclusion & Belonging, please visit our website here:

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