Job Description

• Restaurant / F&B

• 
  Full Time
  Executive
  Graduate Diploma | Bachelor's Degree or equivalent
  Singapore |
  SGD 2,200 - SGD 3,200 Monthly |
  Closing On 16 Sep 2022

About Us

NTUC Enterprise is the holding entity and single largest shareholder of the NTUC Social Enterprises. NTUC Enterprise aims to create a greater social force to do good by harnessing the capabilities of the social enterprises to meet pressing social needs in areas like health and eldercare, childcare, daily essentials, cooked food and financial services. Serving over two million customers, NTUC Enterprise wants to enable and empower all in Singapore to live better and more meaningful lives. Kopitiam, a household name in the F&B sector is the latest addition to our family of NTUC Social Enterprises.

Operational

• Providing support to Outlet Manager/ Assistant Outlet Manager in ensuring the operations team work according to company SOPs and operational work flows.
• Supervise and provide guidance to licensees and cleaning contractors in achieving hygiene and housekeeping excellence according to NEA requirements.
• Be attentive to the maintenance and cleanliness of common areas.
• Perform daily visual checks on surroundings for any irregularities, non-compliances, issues that need to be rectified/ resolved.
• Actively perform checks on stalls to ensure there is no unauthorised increased of food prices within the outlet.
• Conduct irregular float checks on stalls’ cash registers against readings from Point of Sales (POS).
• Perform customer recovery pertaining to customers’/ public’s comments and feedbacks.
• Effectively communicate customers’/ public’s comments, feedbacks and incidents to relevant departments within duly shift hours.
• Perform daily headcount check on contract cleaners according to the contract agreements.

Administration

• Provide administration support to Outlet Manager/ Assistant Outlet Manager in reports writings.
• Responsible to ensure licensees’ daily sales received, are correct and being bank in.
• Ensure cash handling procedure is comply at all times.

Qualifications

• Preferably someone with a diploma in F&B, supply chain or related courses
• Tech Savvy
• Hands-on with good problem-solving skills relating to food court operations and customer issues
• Ability to foster positive working relationships
• Experience working in the F&B sector is a plus

Other Information

• Resourceful and ability to work under pressure.
• A team player and able to work independently.
• PC proficiency in MS Words, Excel and Powerpoint.
• 6 days work week, rotating shift.

Posted On 17 Aug 2022