Job Description

About Our Client

Our client is a beloved Canadian brand, that offers premium coffee blends, freshly baked goods and sandwiches. They are committed to create a welcoming environment that celebrates diversity and inclusion.

• Oversee daily operations - includes inventory management, ordering, store organization and cleanliness
• Source, hire and onboard new employees. Coach for performance and address employee grievances
• Build a positive store culture that fosters teamwork and collaboration
• Plan and schedule shifts to ensure optimal store staffing
• Champion service excellence with the team. Role model and train employees to deliver great customer service
• Maintain rigorous quality control according to standards. Monitor product quality and consistency. Conduct regular store inspections to ensure compliance with regulations
• Drive sales and marketing initiatives to attract and retain customers. Lead team to promote limited-time offers, events and loyalty programs
• Prepare and manage store budget, monitor expenses and revenue. Review financial reports, propose and implement sales strategies
• Organize and deliver training to improve employees\' product knowledge, skills and service standards

The Successful Applicant

• At least 5 years\' experience in the F&B industry with at least 3 years\' experience in a similar store managerial role
• Leadership experience in store operations, building effective teams and coaching for performance
• Basic understanding of financial management and budgeting
• Knowledge of local employment regulations, health and safety standards
• Willingness to work in a fast-paced environment and adapt to changes
• Willingness to engage in shift work, which includes work on weekends and PH (rest-days to be given in exchange)

What\'s on Offer

This is a chance to join a global brand and be part of the pioneer team in Singapore!

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