Outlet Manager / Senior Outlet Manager (foodcourt)

Singapore, Singapore

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Description
Job Purpose:
Ensure smooth operations in the Outlet

Duties:

Supervise all staff in outlet and ensure smooth operations within the outlet.
Involve in manpower planning which include of duty roster planning, recruitment of full-time/ part-time staff
Oversee on-the-job training to all staff to ensure the staff understand their work areas and are able to perform their roles with confidence
Involved in recruitment for staff
Liaise with support departments such as HR on payroll matters and Accounts on finance/ billing matters
Enforce good hygiene and food/workplace safety standard within the outlet
Manage food and labour cost within the outlet
Enforce good customer service amongst the staff
Manage guest/ customer\xe2\x80\x99s complaint
Hands-on helping in the outlet during peak period
Performs other related duties such as special assignments and annual major objectives as required

Financial Management and Control

Conducts full Daily/Weekly/Monthly review of Unit(s) financial performance
Managing and controlling labour costs in line with current business expectations
Handling of cash

Skills/Qualifications:
Leadership, People skills, Friendly, Organized, Communication skills, Integrity

Requirements

Employee Benefits

Working Location: Changi Airport Food Court

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