:Supervise daily operations to ensure efficiency, coordinate staff workloads, and enforce established policies and procedures.
Staff Management
:Recruit, train, and motivate outlet staff, conduct performance appraisals, and organize ongoing training sessions to improve service quality and operational skills.
Customer Service
:Ensure high standards of customer satisfaction by monitoring service quality, addressing customer complaints professionally, and implementing strategies to improve the customer experience.
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Compliance & Safety
:Ensure the outlet facility is clean and safe and that all operations comply with health, safety, and sanitation regulations.
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