Job Description

Outlet Supervisor (F&B)

Job ID:

J00014728

Location:

City Hall (EW13), Singapore

Salary:

Basic S$2,300-2,800/month

Estimated gross S$2,800-3,200/month

Meals:

Staff meal provided

Rest Days:

4 days/month

Work Hours (Rostered)

Two shifts:

7:00am-5:00pm

or

12:00pm-10:00pm

About the Role

Lead day-to-day outlet operations to deliver great guest experience, sales and compliance. You'll supervise the floor, coach the team and coordinate back/front-of-house tasks.

Key Responsibilities

Lead and supervise FOH/BOH teams during shifts; uphold service, speed and quality standards Handle guest enquiries/feedback; execute service recovery to maintain high CSAT Manage opening/closing, POS accuracy, cash/voids/discount controls Plan rosters, brief teams, assign stations; train and coach new joiners Maintain food safety & hygiene (SOPs, temperature logs, cleaning schedules) Coordinate inventory, ordering and receiving; minimise waste and variances Track sales, labour and other KPIs; prepare simple daily/weekly reports Liaise with HQ/central kitchen on promos, audits and compliance
Requirements

2+ years

supervisory experience in F&B/retail operations (Singapore outlet experience is an advantage) Strong leadership, floor control and problem-solving skills Proficient in

English

for operations, safety and customer communication Other languages are a plus to serve diverse customers (not a requirement)*
Comfortable with shift work, weekends/public holidays and peak hours Basic POS/Excel skills; Food Safety/Hygiene certification is a plus (or willing to obtain)
Benefits

Annual Wage Supplement (13th month/AWS)

& performance bonus (per company policy) Staff meal provided Annual leave & sick leave

as per MOM

regulations
How to Apply

Apply on Indeed with your resume. Shortlisted candidates will be contacted for an on-site or video interview.

Job Type: Full-time

Pay: $2,300.00 - $3,200.00 per month

Benefits:

Food provided
Experience:

Supervising: 1 year (Preferred) Management: 1 year (Preferred)
Work Location: In person