Job Description

We're always looking for energetic, friendly and organized individuals to join our exciting retail team! You will be working under StarShield, a subsidiary under Challenger Technologies Limited. Dur We're always looking for energetic, friendly and organized individuals to join our exciting retail team! You will be working under StarShield, a subsidiary under Challenger Technologies Limited. Duration: Flexible working days: Monday - Sunday Time: Flexible working hours 1. 11:00am - 9:30pm (Full Shift) 2. 11:00am to 4:30pm (Half Shift) 3. 4:00pm to 9:30pm (Half Shift) Salary Weekdays: $10/hr Weekends: $12/hr Other details . Remote training is half a day and will not be paid Locations: Islandwide . Bugis Junction Flagship . Jurong Point . JEM . NEX . AMK . Tampines One . Northpoint . Causeway Point Job scope: Manage the helpdesk of Star Shield at Challenger Stores. Assess customers' needs and feedback to determine potential issues/fault with their electronic devices. Provide advice to the customer concerning their device issues and login a service ticket for service repair. Collect electronic devices and store it in orderly manner for repairs. Liaise with supervisor on any extended support or service required. Requirements: Past working experience in IT electronics retail sales & basic computer hardware and software troubleshooting would be an added advantage Friendly and energetic personality with customer service focus Possess good communication and interpersonal skills Remote training will be provided Ability to thrive in a fast-growing always changing environment Have the ability to multi-task with excellent follow through Must be a great sales leader with excellent skills in driving store sales Must be flexible to work retail hours, weekends and public holidays