Job Description

About Us: Datadog is the monitoring and security platform for cloud applications. Our SaaS product is used by organizations of all sizes across a wide range of industries to enable digital transformation, cloud migration, and infrastructure monitoring of our customers’ entire technology stack, allowing for seamless collaboration and problem-solving among Dev, Ops and Security teams globally. Given the resilience of cloud technologies and importance placed today in digital operations and agility, Datadog continues to innovate and is well positioned for the long term. The Team: Datadog is a SaaS company featured in Deloitte's Fast 500 Technology list and Forrester’s Intelligence Application and Service Monitoring Wave as a leader. Our partner sales team works with a best-of-breed product that solves real problems for our customers and partners. Whether you're looking to learn from the best or be the best, the Datadog Channels & Alliances team is dedicated to furthering personal development and team success. The Opportunity: Over the last six years our product has exploded in the market with year over year revenue growth. We are creating the Partner Success roles in the region to manage and advocate ongoing relationships with key strategic partners, including managed services providers and resellers. Our ultimate goal is nurturing and developing partnerships that drive partner satisfaction and platform adoption through on-boarding and partner education. This is a great opportunity for you to join a cloud software company and help blaze the path for our company's growth. You Will:

• Partner with sales (Partner Sales Managers) to ensure smooth transition and on-boarding experience
• Partner with sales (Partner Sales Managers) in executing the full sales billing & growth cycle for the over 100K contracts
• Partner with technical (Partner Solution Architect) team to manage enablement schedule & requests from partner portal
• Proactively build relationships with strategic partner accounts to achieve loyalty
• Become a trusted advisor to the partner in leveraging the solution effectively to meet their business growth goals
• Monitor and analyze usage trends to uncover renewal risks and identify opportunity for contract growth/optimization
• Collaborate cross-functionally with internal Datadog teams (support, product, finance, and legal)

You Are:

• Partner/customer-minded, always trying to provide the most value possible
• Able to manage a wide portfolio of partner accounts who are managing commercial to large enterprise corporate accounts
• Passionate about building long term and lasting relationships
• A strong communicator with exceptional attention to detail
• Excited by working in an ever-evolving, fluid and fast-paced solution focused environment

Bonus:

• Have prior Customer Success experience
• Have experience dealing with DevOps stakeholders in the past
• Bold on the phones, and creative in your emails
• Experienced in the SaaS/cloud industry
• Able to travel for partner onsite visits & events as required

Why You Should Apply:

• Continuous career development and pathing opportunities
• Sales training in MEDDIC and Command of the Message
• Product training to develop an in-depth understanding of our product and space
• Best in breed onboarding
• Internal mentor and buddy program cross-departmentally
• New hire stock equity (RSUs) and employee stock purchase plan
• Generous and competitive benefits, friendly and inclusive workplace culture

Equal Opportunity at Datadog: Datadog is an Affirmative Action and Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Your Privacy: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice.