Passenger Service Associate
Singapore, Singapore
Job Description
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As a Customer Service Agent, you play a vital role in creating a pleasant experience for passenger\' departure. Your main role involves checking-in, greeting passengers upon their arrival and ensuring a smooth departure process. You may also be tasked to assist passengers with special needs or provide customer service in exclusive premier lounges at Changi Airport. Besides being responsible for buffet table presentations, you also handle meet/greet services at the reception area and perform basic computerized transactions.
Position Requirements 1. Pleasant with a cheerful disposition and good interpersonal skills 2. Dynamic individual with service aptitude and willingness to go the extra mile 3. Proficient in English and a second language for effective communication with international passengers
Tasks & Responsibilities 1. Checking in passengers - checking their passport, travel documents, issue boarding pass etc. 2. Service ambassador to assist and guide passengers on the use of Self-Service Kiosk and Auto Bag Drops. 3. Gate handling duties including communicating with airline crews and coordinating departure activities with various departments. 4. Guiding and escorting transit passengers. 5. Assisting passenger who require special assistance / on wheelchair. 6. Any other Ad-hoc duties assigned by your supervisor.
Hey Rocket Pte. Ltd. (EA 21C0816) Zhen Cheng (R22107904) +65 8044 8840
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Job Detail
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Job IdJD1301664
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned