Patient Service Associate, Telecommunications
Bukit Merah, Singapore
Job Description
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KK Women\'s and Children\'s Hospital Pte. Ltd.
Patient Service Associate, Telecommunications
Job Category: Ancillary
Posting Date: 10-Feb-2023
You will handle all incoming external and internal calls and Short Messaging Service (SMS) requests which include mass SMS activation alerts during emergencies. You will provide information and answer queries regarding hospital facilities and services. In addition, you will also assist with the booking of local and international calls for staff and patients and ensure call service customer satisfaction.
Requirements:
- Minimum GCE \'N\' Level with at least 2 years\' call centre experience
- Excellent interpersonal, telephone and communication skills
- Able to work on 3 rotating shifts which includes night duties
- Basic PC knowledge is essential
- Location: Bukit Merah
Shift system
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Job Detail
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Job IdJD1290395
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBukit Merah, Singapore
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EducationNot mentioned