Job Description

Looking for Patients Service Associates Supervisor Located in Orchard Area Career Progression Expanding Organisation in the Healthcare Industry The Challenges: * Guiding and mentoring the Asso Looking for Patients Service Associates Supervisor Located in Orchard Area Career Progression Expanding Organisation in the Healthcare Industry The Challenges: Guiding and mentoring the Associates to enhance team's overall performance Developing and improving workflow processes to achieve overall goals and objectives (Improvement projects) Identifying and implementing new techniques to improve customer service (Service Excellence) Using data analytics to analyse improvements that can be done to the department and present them to the Manager (Analysing business challenges, data-driven approach) Recommending suitable treatments to patients according to their needs What it Takes: Diploma (Any Discipline) Min. 3 years of experience in Supervisory position in Customer Service (Service Industry) Proven track record of analytical skills and strategies implementation Good interpersonal skills to liaise with stakeholders of various levels Ability to analyse data and a good understanding of support metrics Strong language skills (Written and Spoken) Able to converse fluently with Chinese Speaking Patients Interested candidates please kindly send your updated CV to [HIDDEN TEXT] or WhatsApp 89391315 for more information. Talents@Work Pte Ltd (21C0501) Melodie (R22104898)