Mission: Provide compassionate, excellent and holistic healthcare. Tagline: Serve all with Love.
Company: Guided by Catholic values, as a missionary not-for-profit hospital, we reach and serve all our patients and visitors with love, continue to make private healthcare accessible to our community by providing reasonable price points and bill transparency. We continue to be progressive to better serve current and future generations.
Values: Compassion, Humility, Integrity, Respect and Peace (CHIRP).
Sustainability: Love for nature and the environment. For instance, BYO food containers at staff canteen.
Work-Life balance: Attractive leave days to rest and re-charge.
Work Satisfaction: An impactful role in shaping a high performing & engaging culture.
Who We Need
Coordinate and schedule all Health Screening Centre related appointment bookings and ensure slots are effectively optimized.
Manage patient registration process and update patient personal records accurately in the system.
Explain various health screening packages and charges to patients, process payments, perform daily closing and updating of 3rd party billing.
Attend to patients\' enquiries over the phone, email, or at the counter professionally and promptly.
Maintain cleanliness of the reception counters and waiting areas.
Provide accurate information about clinic services and any additional support services available to patients.
Assist to coordinate referrals to specialist clinics within the campus and ensure all necessary documentation is provided.
How to Succeed
Possess at least Nitec, GCE \'A\', \'O\', \'N\' Levels in any discipline.
Minimum 1-year experience in a customer service position.
Work week to follow clinic operating hours: Monday to Friday: 8am to 5pm and Saturday: 8am to 1pm.
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Additional Information
Career Level
Not Specified
Qualification
Not Specified
Job Type
Full-Time
Job Specializations
,
Company Overview
Mount Alvernia Hospital is Singapore\'s first private and only not-for-profit Catholic acute tertiary care hospital. We provide compassionate, excellent and holistic healthcare to all, regardless of race or religion.
The hospital is a 304-bed general acute care medical institution; with tertiary medical capabilities and two multi-disciplinary medical specialist centres. The hospital is supported by over 1,300 accredited doctors, with about 150 specialist doctors located on the campus. An exempt charity, the hospital\'s annual surplus goes into developing and upgrading the hospital, supporting the Assisi Hospice and community outreach activities such as our outreach medical clinic for the poor and underserved, to SERVE ALL WITH LOVE.