Job Description

What\'s on Offer

• Mission: Provide compassionate, excellent and holistic healthcare. Tagline:- Serve all with Love.
• Company: Guided by Catholic values, as a missionary not-for-profit hospital, we reach and serve all our patients and visitors with love, continue to make private healthcare accessible to our community by providing reasonable price points and bill transparency. We continue to be progressive to better serve current and future generations.
• Values: Compassionate, Humility, Integrity, Respect and Peace(CHIRP)
• Sustainability: Love for nature and the environment. For instance, BYO food containers at staff canteen.
• Work-Life balance: Attractive leave days to rest and re-charge.
• Work Satisfaction: An impactful role in shaping a high performing & engaging culture.

Who We Need

We are hiring an experienced Clinic Manager/Assistant Manager to help us keep growing. The Clinic Manager/Assistant Manager provides ongoing leadership for the development and implementation of patient care systems to ensure cost-effective and quality operations of the clinic.

You will be responsible for the following:

• Management and administration of the Health Screening Centre; which includes scheduling of staff and Doctor rosters, appraisals, training and recruitment.
• Daily operational problem solving and complaint management to ensure positive patient experience and continued improvement of service delivery.
• Identify root causes, initiate and implement corrective actions in response to any feedback received .
• Develop protocols and procedures to improve staff productivity.
• Initiate, facilitate and implement service and clinical quality improvement measures.
• Plan, budget and execute workplans and activities to drive revenue and caseloads.
• Work closely with Marketing team to formulate campaigns and tactical plans.
• Prepare monthly and quarterly reports, market scan/analysis, propose new screening packages and monitor progress.
• Ensure compliance with regulation (MOH, PHMC) and certification guidelines for the clinic and all staff members.

How to Succeed

• Diploma in Nursing or equivalent.
• Minimum 3 years of working experience in clinic / acute hospital setting with at least 2 years in administrative or supervisory role.
• Clinical and human resource knowledge and management skills.
• Exceptional written and verbal communication skills.
• Analytical thinking skills and the ability to exercise sound judgement when making decisions.
• Meticulous and organised in executing various projects and activities simultaneously.
• Possess strong team spirit.
• Must be customer service oriented and prepared to liaise with patients, their families and other care providers.
• Self-motivated and take pride in delivering quality work within the set deadlines.

Additional Information

Career Level

Manager

Qualification

Bachelor\'s Degree, Post Graduate Diploma, Professional Degree

Years of Experience

3 years

Job Type

Full-Time

Job Specializations

,

Company Overview

Mount Alvernia Hospital is Singapore\'s first private and only not-for-profit Catholic acute tertiary care hospital. We provide compassionate, excellent and holistic healthcare to all, regardless of race or religion.

The hospital is a 304-bed general acute care medical institution; with tertiary medical capabilities and two multi-disciplinary medical specialist centres. The hospital is supported by over 1,300 accredited doctors, with about 150 specialist doctors located on the campus. An exempt charity, the hospital\'s annual surplus goes into developing and upgrading the hospital, supporting the Assisi Hospice and community outreach activities such as our outreach medical clinic for the poor and underserved, to SERVE ALL WITH LOVE.

Additional Company Information

Registration No.

T08CC4085D

Company Size

501 - 1000 Employees

Average Processing Time

14 days

Industry

Healthcare / Medical

Benefits & Others

Dental, Medical, TBA, TBA, Based on job type

Company photos

1/2

Mount Alvernia Hospital