Patient Service Officer (patient Service Centre) 5 Days Work Week Including Weekends & Phs
Singapore, Singapore
Job Description
- Responsible for the effective management and operation of Patients\xe2\x80\x99 Registration counters including billings, financial counselling and collection matters.
- Process, respond to requests and handles all general enquiries & feedbacks received from patients
- Answer incoming telephone calls from patients, clinics and other organizations and deal with enquiries providing non-clinical advice and information.
- Perform chaperon activities in the absence of the porter. Provide a wheelchair to the patients where and when necessary.
- At least 1 years\' experience in a customer service role preferably in a hospital environment
- Pleasant personality and service oriented
- Good interpersonal, communication and leadership skills
- Team player
- 5 days work week (Any 5 days in the week which including Weekends & PHs)
- Working hours:
Shift 2: 10:00 am to 7:30pm; or
shift 3: 12pm to 9:30pm
Occasionally needs to cover night team when down with manpower Night Shift : 9:00 pm to 7.30 am
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Job Detail
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Job IdJD1332205
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned