Patient Service Officer (patient Service Centre) 5 Days Work Week Including Weekends & Phs

Singapore, Singapore

Job Description


  • Responsible for the effective management and operation of Patients\xe2\x80\x99 Registration counters including billings, financial counselling and collection matters.
  • Process, respond to requests and handles all general enquiries & feedbacks received from patients
  • Answer incoming telephone calls from patients, clinics and other organizations and deal with enquiries providing non-clinical advice and information.
  • Perform chaperon activities in the absence of the porter. Provide a wheelchair to the patients where and when necessary.
Job Requirement
  • At least 1 years\' experience in a customer service role preferably in a hospital environment
  • Pleasant personality and service oriented
  • Good interpersonal, communication and leadership skills
  • Team player
  • 5 days work week (Any 5 days in the week which including Weekends & PHs)
  • Working hours:
Shift 1 : 7:00am to 4:30pm ; or

Shift 2: 10:00 am to 7:30pm; or

shift 3: 12pm to 9:30pm

Occasionally needs to cover night team when down with manpower Night Shift : 9:00 pm to 7.30 am

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Job Detail

  • Job Id
    JD1332205
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned