Patient Service Officer (specialist Clinic Novena & Paragon)
Singapore, Singapore
Job Description
As a Medical Relationship Manager, you will be expected to deliver friendly customer service as well as to create a warm and welcoming atmosphere for all the patients, with the main aim to excel in providing good patient care. Duties and Responsibilities
- Reporting to Clinic Operations Manager
- Registering and scheduling appointments for patients
- Managing email, phone and upfront enquiries from patients
- Providing chaperone assistance to patients
- Assisting doctors with simple procedures
- Providing patient education and financial counselling
- Preparing and dispensing medications
- Performing cashiering duties and daily settlements
- Performing any other ad-hoc duties and responsibilities as assigned
- Polytechnic Diploma, GCE A/O, Higher NITEC or NITEC qualification
- Team player with good interpersonal and communication skills
- Able to multi-task and work in a fast-paced environment
- Ability to speak other languages will be an added advantage as the role requires the candidate to communicate with international clients.
- Candidates with no prior experience are welcome to apply (training will be provided)
- Day shift
- Monday to Friday
- Night shift
- Shift system
- Weekend availability
- 13th month salary
- Performance bonus
- GCE \'O\' Level or GCE \'N\' Level (Preferred)
- clinic: 1 year (Preferred)
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Job Detail
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Job IdJD1387891
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned