Job Description

:

• Following the GT Value/Workload category of Run The Bank (RTB), Change The Bank (CTB), this role will focus and deliver primarily 50% for RTB workload to support business as usual (BAU), 50% for CTB to support new application enhancements and projects
• Active involvement in the solution phase of new enhancements / projects and prepare the project paper for budget approval and drawdown
• Working with business stakeholders on application enhancements and improvements on IT operation stability, co-develop and maintain a roadmap to initiate and delivery incremental capabilities to serve business units effectively and efficiently
• Identify and develop improvements and automation to streamline RTB support IT operations and monitoring
• Understand the business requirements for enhancement, develop an effective and efficient solution, and provide cost estimation and timeline to deliver by working with the respective application eco-systems and vendors
• Ensure the enhancements project delivery is done in line with stakeholder's requirements
• Develop and maintain a detailed project plan which delivers to the cost, quality and time for enhancements
• Collaborate with other Application teams, Infra teams and IT Security teams to ensure commonality and consistency of application and project solutions when necessary
• Ensure the deliverables and application operations are in compliance to external/internal regulatory requirements, internal control standards and group compliancy/risk policy
• Participate in Department and other related project meetings (when necessary) and provide business/technical/application suggestions/solutions
• To regularly update management via established reporting templates and interval (e.g. monthly ad yearly) for support, development and projects
• To ensure other support unit is able to meet the establish SLA and process of escalation