About the role

At ANZ our purpose is to shape a world where people and communities thrive. We\xe2\x80\x99re making this happen by improving the sustainability and financial wellbeing of our customers \xe2\x80\x93 whether they\xe2\x80\x99re buying a home, building a business or saving for things big or small

The Payments Officer, Institutional is critical to making this happen and will be primarily responsible for execution & monitoring of daily operations for payments (Cheque, Giro, TT & Cashiers\xe2\x80\x99 Order, etc) and ensure that SLA & accuracy are met at all time.

Key accountabilities of this role will be

Improve productivity

Enhance customer experience by implementing end to end process improvements

All work instructions are reviewed and updated according

Develop good working relationships with all stakeholders

Cross training within team and across PTM (Asset) team.

Location: Singapore

Role Type: Permanent, Full Time

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

Strong experience in payments (High Value & Low Value Products)

Focus towards risk management

Good communication skills with ability to co-operate with internal parties.

Accuracy and attention to detail. Understand the risk and always be alerted on the method of mitigating that risk.

Good knowledge of payment products and processes. Able to work independently with minimum supervision.

You\xe2\x80\x99re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we\xe2\x80\x99d love to hear from you.

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

Strong experience in payments (High Value & Low Value Products)

Focus towards risk management

Good communication skills with ability to co-operate with internal parties.

Accuracy and attention to detail. Understand the risk and always be alerted on the method of mitigating that risk.

Good knowledge of payment products and processes. Able to work independently with minimum supervision.

So, why join us?

There\xe2\x80\x99s something special about being part of ANZ. From the moment you join us, you\xe2\x80\x99re part of a team working towards a common goal: improving the financial wellbeing and sustainability of our millions of customers.

But it\xe2\x80\x99s not just our customers who will feel your impact. You\xe2\x80\x99ll feel it too. Because at ANZ, you\xe2\x80\x99ll have the resources and community you need to take the next big step in your career, towards even bigger things in the future.

We offer a range of benefits tailored to the countries in which we operate including Health and Wellbeing programs and flexible working arrangements.

You\xe2\x80\x99ll also enjoy working in a diverse and inclusive workplace where the different backgrounds, perspectives and life experiences of our people are celebrated. We encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability, let us know how we can provide you with additional support.

To find out more about working at ANZ or to view other opportunities visit www.careers.anz.com. You may apply for this role by visiting ANZ Careers and searching for reference number 33845

Job Posting End Date

29/03/2023, 11.59pm, (Melbourne Australia)