Job Description

Role Summary

• Responsibilities: We are seeking proactive and enthusiastic Personal Assistants who take pride in offering the best possible service to those they support, as our Senior Management team continues to grow
• Salary: S$3,000 to S$3,500 per month
• Benefits: Hybrid working options, generous holiday allowance, flexible working hours, private medical insurance, comprehensive travel insurance, full funding for external training, comprehensive travel insurance and
• Role Type: Full-time, permanent Start Date: We are currently recruiting for start dates throughout 2022, which occur on a monthly basis. We also welcome applications for start dates in 2023
• Location: Please note that this role is available in our

About the Role

This is an exciting time to join the Costello Medical team as we are growing rapidly both in Singapore and internationally. This growth has been driven by our commitment to delivering exceptional levels of customer service and high-quality work. We are seeking a proactive and enthusiastic individual to provide support to our senior management team in our Singapore office. You will take on significant responsibility for their administration to ensure the continued success of the running of the Singapore office, and you will also play an instrumental role in coordinating a variety of exciting projects.

As a Personal Assistant at Costello Medical, you will support several members of our leadership team. You would also be responsible for acting as the first point of contact for internal and external queries and requests. As well as supporting senior colleagues with diary management, collating agendas, attending meetings and taking minutes, you will also be responsible for:

• Document management including printing and filing documents for signature
• Drafting documents and presentations and reviewing documents for accuracy
• Supporting wider company projects
• Copying scientific details between different document types
• Answering telephones and taking messages
• Making purchases and processing expenses
• Event scheduling, including researching costs, liaising with venues and booking facilities
• Supporting with the organisation of both domestic and international travel
• Responding to personal administrative tasks
• Other ad-hoc tasks in support of the rest of the Operations division and the wider Singapore office

A Day in the Life of a Personal Assistant

To learn more about a typical day for a Personal Assistant at Costello Medical, please click here:

Career Profile

To learn more about the tailored career progression we offer at Costello Medical, please click below to read about Debbie's progression to the position of the Personal Assistant Team Manager role, after joining the company as a Personal Assistant in 2018:

Requirements

About You

You will be hard-working, motivated and thrive in a fast-paced environment. Most importantly, you will enjoy making a positive difference to the working lives of the managers you support, which will include striving to reduce their administrative burden.

Essential requirements for the role are:

• Excellent organisational skills, including the ability to manage multiple tasks and projects, prioritise tasks and workload, and respond to changing deadline
• The ability to adapt to the different working styles of those you support
• A flair for, and attention to detail
• Fluency in Microsoft Office
• Discretion and the ability to handle sensitive documents and information appropriately
• A good level of proficiency in written English and arithmetic
• A strong customer focus and professional verbal and written communication
• A high level of proactivity to shape this role and add most value for those you support
• A "can do" approach, and the positivity and creativity required to continually improve processes
• Conversational fluency in Mandarin Chinese would also be advantageous, given many of our clients are based in China, but is not required

The role would suit both those with prior experience as a Personal Assistant or a similar administrative role and those looking to start a career in the field. You will receive training, guidance and mentorship from experienced colleagues in the team and will quickly take on increasing responsibility in support of your senior colleagues.

Benefits

About Costello Medical

Costello Medical is a rapidly growing global healthcare agency specialising in medical communications, market access and health economic and outcomes research. We work with a wide range of clients, including the industry's most successful pharmaceutical and medical technology companies, patient and public health bodies and charitable organisations. Our lasting client partnerships create a direct and measurable impact on the successful launch of novel therapies and devices across a wide range of disease areas. Our vision is to be a community of the very best people, constantly challenging ourselves to make meaningful and outstanding contributions to improving healthcare.

We are committed to our company values which are central to creating our fun, friendly and innovative workplace in which we strive to deliver the highest standards of quality. As a result, we have been listed in for five consecutive years.

On 27th May 2022 Costello Medical received its certification as a . We are really proud of this achievement as it demonstrates that Costello Medical is meeting the highest standards of verified social and environmental performance. We underwent a rigorous assessment that covered the whole of our business including employee benefits, charitable giving and sustainability. We believe this certification is external validation of our mission to be a force for good.

The Recruitment Process

Our recruitment process includes a telephone interview with a member of the Talent Acquisition team. This is followed by an assessment for you to complete remotely. If successful, you will be invited to an interview with senior members of our Operations team. Our standard recruitment process lasts around 3 weeks however, this can be adapted if necessary.

We are currently recruiting for start dates throughout 2022, which occur on a monthly basis. We also welcome applications for start dates in 2023. You will be asked to state your availability on your application form. Whilst there are no set application deadlines, we strongly recommend applying as early as possible so that we can begin processing your application. The role may close when suitable candidates are found.

Please note that this role is available in our Singapore office. You can learn more about our office locations here:

What We Offer

• A starting salary of S$3,000 to S$3,500 depending on your previous experience. Salary increases are typically awarded annually and again on promotion
• 18 days' annual leave plus public holidays
• Private medical insurance
• Flexible benefits scheme offering additional holiday, cash payments and wellbeing benefits
• Paid study leave and funding for external qualifications
• Comprehensive travel insurance
• Flexible working hours
• Regular company-funded social activities

Please click here to learn about our reward package and the other benefits of working for Costello Medical:

How to Apply You are required to submit your CV and a cover letter via our online application form. In your cover letter, you must explain why you think you would be suited to the role and why you would like to join Costello Medical. Your CV should clearly state the dates of all qualifications and grades achieved where applicable. Please contact the Talent Acquisition team at recruitment@costellomedical.com if you have any questions about the role or application process.

Visa Sponsorship Please note that we are unable to support Employment Pass applications for this role and you will therefore need the right to work in Singapore independently from the company.