Job Description

The Role Responsibilities

Job Summary

To provide administrative, secretarial & business support to the Retail Banking Manager/s and their team members

Provide support to the Manager/s and their team members in the co-ordination of the departmental activities by ensuring that manager and team meets his/her objectives and serve internal and external customers in an efficient and timely manner. This includes ensuring, on a daily basis, that matters that require follow up are acted on by the relevant managers and team members.

Responsibilities

Processes

• Diary management including the coordination and arrangement of day-to-day meetings (internal, external, conference calls and video conference).
• Assist in prioritisation of the Manager(s)' schedule to ensure appropriate time allocation.
• Email management - screening, managing and prioritising various requests.
• Handle all correspondence and communication; including mail, faxes, responding to routine mail, handle telephone and enquiries related to the Manager(s), and the division/department.
• Supervise and maintain efficient and effective digital and/or manual filing and retrieval system for the department.
• Organise and coordinate meeting materials.
• To support travel arrangement and processing travel and expense reimbursements for the Manager(s) and team members.
• To support event planning and logistics management - organise offsite meetings, social events and internal/external dinners.
• Oversee office administration - procurement of office and IT supplies. This relates to the control of office expenditures and payments to vendors.
• To undertake ah-hoc assignments from Manager/s and team members.

Regulatory & Business Conduct

• Display exemplary conduct and live by the

. * Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

Key stakeholders

• The Executive Assistance/Personal Assistance of CPBB MT members and/or senior members in the Bank
• Personal Banking Management team members
• CPBB stakeholders and members

Other Responsibilities

• Embed Here for good and Group's brand and values in Singapore/CPBB/Personal Banking; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures

Our Ideal Candidate

High sense of judgment in handling sensitive information regarding the Bank and People.

Ability to assist the Manager /s and team members to achieve their objectives / goals effectively and efficiently.

• Strong organisational and project arrangement skills with an excellent eye for detail.
• Ability to handle a stretching, diverse workload and prioritise various given tasks and ensuring deliverables are met by working efficiently in an accurate manner.

Integrity, Pro-activeness and initiative are required on various issues. * Flexible, attitude and willingness to work in situations of flux; ability to work in a fast turn-around environment; strong emphasis on teamwork.

• Strong work ethic and willingness to take ownership for wide-ranging responsibilities.
• Excellent communication and interpersonal skills.
• 5 years of relevant experience in executive support will be desirable.

Role Specific Technical Skills And Competencies

• Communication and Interpersonal Skill
• Organisational Skill

About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do.
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well.
• Be better together, we can be ourselves, be inclusive, see more good in others and work collectively to build for the long term.

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits.
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

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