Job Description

The Role Responsibilities

Job Summary

Personal Assistant to the Global Head of Public Sector & Development Organisations (PSDO), Financial Institutions.

Responsibilities

• Provide full administrative support to Global Head of PSDO (travel/meeting/diary arrangement and tracking).
• Coordinate business activities and achieve the required standards for volumes of work and meeting deadlines.
• Support any Ad Hoc tasks for GH PSDO.
• Act as primary liaison contact point for the GH PSDO.
• Full & active calendar and meeting management - not limited to drafting responses on behalf, scheduling appointments, setting reminders.
• Act as effective 'gatekeeper' for diaries to ensure the right prioritisation.
• Extensively manage e-mails including checking incoming/outgoing emails and following up as necessary.
• Telephone liaison, both internal and external; including fielding speculative calls and dealing with general enquires as required.
• Maintain & update Travel planner to coordinate overseas trips.
• Coordinate detailed itineraries for overseas visits.
• Arranging logistics including video calls, invitations, room bookings, catering, conference calls for meeting arrangement, and training requirements.
• Respond accurately to internal and external information requests.
• Administration of the GH PSDO using `PeopleSoft, the Bank's HR self-service software including holidays, sickness, team movement etc.
• Preparation of claims for the re-imbursement of business expenses and invoice administration.
• On-line purchasing and ordering administration using the Bank's bespoke software (eProcurement).
• Provide additional support to other FI MT members in Singapore when required.
• Cover for other FI PAs during their leave period.

Processes

• Knowledge of all systems and processes used for the role i.e., eProcurement, SC Buy, EASE
• Maintain Distribution List(s)

People & Talent

• Demonstrate Here for good and Group's brand and values in daily behaviour
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures
• Embed Here for good and Group's brand and values in team

Risk Management

• Ensure adherence to relevant policies on T&E claims, vendor expense requests, and staff leave requests.
• Always ensure confidentiality as the role will be privy to very sensitive information.

Governance

• Approvals for IT, HR, Finance, T&E, G&E, GDAM etc.
• Oversight and updating of Cost Centres.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the right environment to achieve the outcomes set out in the Bank's Conduct Principles.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• PSDO Management Team
• FI Management Team
• FI Business Managers
• FI Team Administrators / Personal Assistants
• CCIB Team Administrators / Personal Assistants

Other Responsibilities

• Embed Here for good and Group's brand and values in team.
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Our Ideal Candidate

• Bachelor's Degree / Graduates from a recognised university.
• 5 + years of relevant work experience as an Executive Assistant, Personal Secretary or Administrative Assistant in an international firm preferred.
• Experience with Travel arrangements. Maintain & update Travel planner to coordinate overseas trips.
• Calendar and Meeting Management.

Role Specific Technical Skills And Competencies

• Organizational Communications
• Project Management
• Process Management
• Understanding Customer Needs

About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do.
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well.
• Be better together, we can be ourselves, be inclusive, see more good in others and work collectively to build for the long term.

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits.
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

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