Job Description

Company DescriptionSofitel Singapore City Centre, an iconic hotel which opens in October 2017 will form part of a mixed-use development at Tanjong Pagar Centre, a multi-billion dollar development, which will become Singapore\'s tallest building at 290 meters set around landscaped parkland and direct MRT station access.The 223-room Sofitel Singapore City Centre will offer chic designed rooms, 4 Food and Beverage options, a ballroom, and several meeting rooms, fitness and pool facilities.

• Open and sort all incoming correspondence for attention of GM, source information as necessary to enable a prompt and accurate response.
• Screen telephone calls in a pleasant and courteous manner providing information, taking messages or directing calls directly through to GM as appropriate
• Coordinate the activities of the GM through efficient diary management.
• Maintain a logical and up-to-date filing system and archive directory.
• Facilitate the smooth running of the department through adequate supply of materials and equipment.
• Organise travel itineraries for the GM and other Management staff, following Hotel procedures.
• Organise travel and itineraries for the Hotel Management, business associates and visiting guests, following Hotel procedures.
• Submit expense claim forms for GM, following Hotel procedures.
• Ensure that all invoices passed through to GM for signing are backed up with the correct documentation.
• Ensure that all administration and travel invoices for signing are backed up with the correct documentation
• Handle petty cash for the GM
• Attend, for the purpose of taking minutes, and/or organise meetings as required by the GM
• Fully brief the GM on external meetings, researching details and providing support documentation/presentation material as appropriate.
• Maximise on the effectiveness of internal/routine meetings by briefing the AGM prior to meetings in relation to key agenda points.
• Coordinate the hotel capital expenditure documentation for the GM.
• Collate Weekly / Monthly operating reports
• Assist the GM with adhoc project management as requested by the GM
• Investigate / alert the GM to concerns in reports as appropriate.
• Compile statistical reports as requested by the GM
• Maintain regular and effective communication with Heads of Department providing or requesting information as is necessary to the smooth running of the hotel.
• Any other reasonable request within your range of competence as required by your Manager.

• Previous experience in a similar role, Hotel environment preferred;
• Demonstrated administration experience, Human Resources essential;
• Tertiary Qualifications in Administration or Hospitality, preferred
• The ability to work autonomously and as part of a team.
• Excellent negotiation skills.
• High attention to detail and excellent Microsoft application skills.
• Ability to build rapport with internal and external stakeholders
• The ability to project a professional image at all times through personal presentation / interpersonal skills.
• The ability to work outside of normal business hours, when required
• Excellent numeracy, verbal and written communication skills.
• Has the ability and willingness to undertake further development.

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