Job Description

Company
Smartpaw
sgsmartpaw.com

Designation
Pet Electronics Logistics and Customer Support Specialist

Date Listed
16 Feb 2023

Job Type
Entry Level / Junior Executive
Full/Perm

Job Period
Immediate Start, Permanent

Profession
Customer Service / Communications

Industry
Retail / eCommerce

Location Name
51 Bukit Batok Crescent, Singapore

Address
51 Bukit Batok Cres, Singapore 658077

Map


Allowance / Remuneration
$1,500 - 2,200 monthly


Company Profile
Smartpaw is Singapore\'s first smart pet online shop, offering a wide range of innovative and premium pet technology products. We also carry popular pet brands for all kinds of pet care needs. Our mission is to simplify your pet\'s wellbeing and pet owner\'s lifestyle. We provide quality services and products to build a good relationship with our customers and keep pets socially engaged and mentally happy. Join us in making a difference in the pet industry.


Responsibilities:

Manage inventory logistics, ensuring orders are packed and shipped out accurately and on time.
Record inbound and outbound inventories accurately.
Respond to customer inquiries through phone, email, and live chat, identifying and resolving customer problems related to the buying process, among others
Follow up with customers to ensure technical problems are resolved.
Provide repair and technical support for pet electronics products for walk-in customers
Fix hardware issues (training provided). equirements:Detail-oriented and positive attitude.Willingness to learn.
Optional:No experience at all? Candidates are welcome to apply.
Class 3 driving license (a plus, not required). Salary: $1,500.00 - $2,200.00 per month Schedule: Monday to Friday Job Type: Full-time At our company, we value teamwork, continuous learning, and respect for one another. You will have opportunities for growth and professional development. Join us in helping pet owners make the most of their pet electronics. Please note that only shortlisted candidates will be contacted. Job Type: Full-time Salary: $1,500.00 - $2,200.00 per month

Application Instructions
Please apply for this position by submitting your text CV using InternSG.
Kindly note that only shortlisted candidates will be notified.