Perform Equipment Installation, Service and Repair for all ranges of Medical Equipment
Provide User Training and troubleshooting support, etc., in Singapore as required. Assist the Service Manager in manage spare parts inventory and documentation. Work closely with Sales, Customers and Consultants to develop, design concepts, ideas to ensure effectiveness and efficiency of system design proposals for Medical Products.
Develop and Implement Technical Service Function for Medical Product Families
Perform equipment installations, preventive maintenance, and repair of equipment and products in the field as assigned
Interface with customers via customers visit/telephone/email to provide quality product support
Provide in-service session for the customers and conduct equipment and assist product clinical trials demonstrating applications with regards to systems, accessories and techniques
Construct and install project according to plan within project deadlines
Ensure all safety and EHS regulations
Site coordination of all subcontractors, checking of installations and risk assessments
And ensure that subcontractor on site comply with WSH and safety standard
Attend all main/ subcontractors meeting
Provide applications/user/technical training
File product complaints according to procedure
Assist with spare parts inventory management for full range of products
Identify training needs and make recommendations
Maintain preventive maintenance and troubleshooting and document accordingly
Document and update internal procedures
Manage and maintain equipment/spares database file through accurate documentations of movement, tracking and repair statuses
Ensure a superior level of customer satisfaction with regard to after sales and service support
Perform other duties as assigned
Assist Marketing/Sales team whenever required for sales/workshop/exhibition purposes
Requirements
Minimum Diploma in Engineering or equivalent required for medical and laboratory equipment service and technical support
At least 3 years of hands-on technical service experience with laboratory and/or medical equipment.
Must have at least 2-3 years of relevant experience (for Degree Holders) or 5 years (for Diploma Holders), in project management work which include design development, equipment system projects management, contract administration, planning and scheduling of work programs for laboratory and/or medical system projects.
For interested candidates, please send your most recent and updated resume to lynnho@recruitexpress.com.sg
Subject heading: Service Engineer
Lynn Ho
Recruit Express Pte Ltd
R23114223
EA License No. 99C4599
Industry
Healthcare / Pharmaceutical / Life Science / Medical Device Others Public Sector / Government & Statutory Boards Semiconductor / Electronics / Engineering
Specialization
Engineering Healthcare - Pharmaceutical / Life Science / Medical Device / Clinical Research / Regulatory Affairs Professional Services
Location
Central, North, East, West
Employment Type
Contract / Temp Permanent
Salary
S$4,001 - S$6,000 / mth
If you meet the requirements of this role, please email a detailed resume in Word document to Lynn Ho Lin Ying (Outsourcing Team).
CEI Registration No.: R23114223 Email: lynnho@recruitexpress.com.sg
*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.