Job Description

As a Physical Commodities Associate, you'll be responsible for understanding trading structures to accurately capture all transactions, perform logistical support, complete reconciliation checks, and ensure controls are performed.

Responsibilities:

• Manage the work of others and provide oversight on the overall operations of the team
• Provide operational support for Trading and Sales desks and managing query resolution across various functions to ensure timely resolution of client queries and issues
• Build strong global partnerships with internal and external stakeholders including clients, front office, credit, legal, technology and operations teams
• Review control and performance indicators, analyzing trends and reporting of issues/errors/breaches
• Manage incidents, provide timely escalation, root cause analysis and implementation of solutions
• Review new products and requirements with business and/or support units and set up procedures to enable effective service delivery and product offering to clients
• Drive process improvements and digital automation agenda across the team to increase efficiency, improve client experience or enhance controls

Required Skills

• Minimum 4 years of experience in a Trade Support /Sales Support / Middle Office / Settlements role in the banking industry is required
• Experience in managing a team , and knowledge of commodities products is highly required
• Ability to and prior experience in digital automation tools (UiPath, Alteryx, Xceptor, Robotics Automation tools) preferred
• Experience on process automation tools and delivering continuous process improvements preferred
• Strong partnership record and ability to build and maintain effective relationships with a wide range of stakeholders through the firm
• Team player with effective written and oral communication skills
• Good analytical skills, strong control mindset and problem solving ability
• Comfortable to work in a fast paced and dynamic environment and be flexible to changes to scope and approach
• A self-starter with the aptitude to initiate action, adapt to change, make difficult decisions, and accept challenging assignments
• Applicants must hold a minimum of bachelor's degree or equivalent
• We're a global company whose primary business language is English and so fluency in spoken and written English is required

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.