Physical Records Management Administrator

Singapore, Singapore

Job Description


JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you\xe2\x80\x99ve got deep experience in commercial real estate, skilled trades or technology, or you\xe2\x80\x99re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.Job Responsibilities:System and Records IntegrationUnder the direction of the RIM Regional Head:\xef\x82\xb7 Track the progress of the archiving status and provide regular updates.\xef\x82\xb7 Identify records owner for legacy records.\xef\x82\xb7 Compile inventory list for handover from CS owner to UBS new owner. Track the handover status and provide updates.\xef\x82\xb7 Work with stakeholders to ensure all physical records are archived in a timely manner.\xef\x82\xb7 Ensure all records are entered into PRMS (Physical Records Management System).\xef\x82\xb7 Process and ensure all outstanding invoices, prepayment invoice & removal fees are paid to vendor timely.\xef\x82\xb7 Provide support for data migration to new integrated systems, such as assist IT team to identify and check on legacy records related to migration error.RIM Coordinator Assistance\xef\x82\xb7 Be the RIM Coordinator for APAC countries except HK, TW, AU and JP\xef\x82\xb7 Provide support to RIM Coordinators so that they are enabled to execute all RIM Services related tasks locally.\xef\x82\xb7 Provide PRMS training, such as how to process the requests.End-User Assistance\xef\x82\xb7 Respond to user requests for RIM-related training, such as how to arrange for new archive boxes for pickup, how to user the system, how to search for CAP ID (record type), how to properly label and send records boxes to off-site storage vendor, etc.\xef\x82\xb7 Manage any change requests in PRMS end-to-end. Example, change of box custodian name, change of box details, etc.Legal HoldsAssist in management of legal holds.\xef\x82\xb7 Perform search to assist General Counsel to meet external regulatory requests for information and subpoenas for specific records.\xef\x82\xb7 Put the records on hold in PRMS as per General Counsel\'s direction.\xef\x82\xb7 Release the on hold records in PRMS as per General Counsel\'s direction.Offsite Storage Inventory Administration\xef\x82\xb7 Conduct periodic hardcopy box inventory reconciliations for each of the APAC locations.\xef\x82\xb7 Investigate and resolve inventory discrepancies.\xef\x82\xb7 Hold ad hoc and periodic communication sessions with local RIM Coordinators to resolve issues such as inventory and box/file transaction related issues.\xef\x82\xb7 Compile inventory metrics as required (e.g. number of new box accessions, etc.).Vendor Management\xef\x82\xb7 Hold ad hoc and periodic communication sessions (Business Reviews) with the offsite serviceproviders and local RIM Coordinators to resolve issues such as service and invoice discrepancies.\xef\x82\xb7 Raise any vendor performance and quality issues\xef\x82\xb7 Liaise with offsite storage vendor on metrics reporting.Destruction of physical records\xef\x82\xb7 Review and compile destruction eligible record list according to management requirements.\xef\x82\xb7 Assist in the end-to-end process for destruction and obtain sign-offs from respective owners/division\xef\x82\xb7 Update records status in PRMSPermanent Withdrawals of physical recordsManaging permanent withdrawals for records involves removing files/documents from storage.\xef\x82\xb7 Communicate with the vendor to process the perm-out request.\xef\x82\xb7 Update record status in PRMSInvoices Processing\xef\x82\xb7 Maintain an accurate spend records.\xef\x82\xb7 Verify invoices and ensure all details and charges are accurate.\xef\x82\xb7 Address and resolved any discrepancies, disputes, or issue with vendor related to invoices and payment.\xef\x82\xb7 Upload invoices into account system, allocate account code and cost centre\xef\x82\xb7 Provide cost allocation/invoice breakdown for payment (for China & India)Projects\xef\x82\xb7 Participation in ad hoc projects that RIM may be expected to undertake from time to time.Key Requirements:\xef\x82\xb7 A good general education with a number of years of relevant post qualification experience.\xef\x82\xb7 Incumbents must be able to demonstrate a career showing continuous personal development in administrative roles.\xef\x82\xb7 PC Skills including proficiency in MS Word, Excel and creating presentations in PowerPoint\xef\x82\xb7 Ability to analyse and evaluate complex data, prepare and present reports, and work effectively in teams\xef\x82\xb7 Strong communication and interpersonal skills\xef\x82\xb7 Ability to prioritize and execute multiple tasks independently.\xef\x82\xb7 Excellent organization and time management skills\xef\x82\xb7 Attention to detail\xef\x82\xb7 Ability to act with discretion and treat confidential information appropriatelyLocation:On-site \xe2\x80\x93SingaporeIf this job description resonates with you, we encourage you to apply, even if you don\xe2\x80\x99t meet all the requirements. We\xe2\x80\x99re interested in getting to know you and what you bring to the table!JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL\xe2\x80\x99s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy .Jones Lang LaSalle (\xe2\x80\x9cJLL\xe2\x80\x9d) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process \xe2\x80\x93 including the online application and/or overall selection process \xe2\x80\x93 you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
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Job Detail

  • Job Id
    JD1474735
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned