Solution Architect/Service Integrator/Delivery Manager offering nearly 14+ years of Telecom BSS domain experience in adopting a pragmatic approach in architecting, designing developing solutions and leading the delivery of the programs / projects
Engaged in designing strategies, Architecting Solutions, assessing risks, Estimating the Budget, tracking progress of the projects, and managing prestigious projects
Architected, Managed and delivered 100+ RPA/RDA Bots leveraging Pega Robotics which saved 70k+ Hrs to customer in 2 Years
Architected and delivered a program to automate the Backoffice work of Order to cash of Enterprise mobile Segment leveraging Robotics which results in reduction of 40+ FTE and saved $1 Million
Working experience in all IT Automation, Robotic Automation and QA Automation to evaluate the best approach for a particular Requirement
Architected and delivered Telecom BSS Transformation projects which saved a South African based client an Opex cost more than ZAR 10 million. This transformation reduced the Order to cash of an Enterprise segment customer for fixed line services by 6 days
Architected the Solutions in SFDC, IBM BPM, Netcracker RBM, Pega Robotics, Pega Case Management etc.
Owned the RFPs from solution perspective with more than 50% conversion rate (Proposal to Delivery) which is equivalent to $40 Million in the last 1 year
Certifications
Certified Prince 2 Practitioner
Certified Scrum Master (PSM1)
SAFe Agilist
Certified Celonis Process Mining Analyst
Technical Skills
Python, Java, PLSQL, IBM BPM, SFDC, Tableau
Pega Robotics, Celonis Process Mining
Jira, Power Query, Xray, Confluence, Miro, Signavio, Figma, Plant UML,JQL
AI/ML Enthusiast
DevOps Specialist
SDLC
Prince 2 Methodology
Agile Methodology
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