Job Description

Changing communities for the better starts with you
Join us on our mission to change the world.
Civica is a global organisation of over 5,000 employees, providing vital cloud software to public services resulting in better outcomes for people and communities.
We do this by collaborating with a large number of organisations including schools, libraries, local councils, state governments, and healthcare and community organisations, applying innovation and creative thinking.
We are problem solvers and experts in our field. And we love what we do because it makes a difference to those who really need it.
In our team we have some truly amazing people - smart, passionate, fun. And there's plenty of room for you to join us.
So are you ready to become part of our vision in building a better world though smart software and cloud services?
What does it take to become a Civican?
An exciting role within Healthcare for an experienced PMO Analyst who has a true delivery mindset coupled with a passion for all things PMO, technology and project management.
A day in the life...
The PMO Analyst is required to have proven experience of working in a PMO including demonstrated regular detailed reporting, analysis of data, operationalisation of process and continuous improvement. This will be coupled with exceptional communication and collaboration skills to manage complex stakeholder relationships, both internally and externally to provide PMO services.
You will have strong personal organizational skills, ability to work independently and be a self-motivated, detail-oriented, dedicated, and well-organised project professional that is able to work and make decisions in a high-performing environment.
Governance

• Demonstrable track record of implementing and maturing project management and PMO governance capability across an organisation.

Assurance

• Experience in the provision of PMO assurance activities, ability to conduct and facilitate stage-gate reviews, coordinate project health checks and audits as required, providing recommendations and leading ongoing improvements tasks

Risk & Issue Management

• Demonstrable experience in proactively supporting RAID activities, review and oversight of mitigation strategies, escalations and creation of RAID reporting.

Change Management

• Support RFC process to maintain compliance, by ensuring that all change management requests are managed correctly and within expected timeframes.

Reporting

• Experience in managing information collection to produce accurate, informative reports, and presentations suitable for executive-level audience (Status Reporting, Program Review Board, SLT, Monthly Governance reporting, etc.)

Continuous Improvement

• Provide advice and guidance to the project team members on PMO disciplines
• Implement and improve Project Management methodologies and frameworks and transferring best practice knowledge to the team.
• Actively participate in forums and special interest groups etc. as required.

Ad-Hoc

• Any other PMO activities that are deemed appropriate and relevant

We welcome your unique talents
Please apply for this role if it would make you excited to come into work every day.
There is no such thing as the perfect candidate, so if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit.
You possess the following qualities:

• Minimum 3-5 years' experience as PMO Analyst. Strong demonstrable understanding of PMO and associated functions.
• Proven track record of implementing and maturing project management and PMO capability across an organization.
• Thorough understanding of project management frameworks, Waterfall and Agile Methodologies, SDLC, and Project Governance in an IT environment.
• Formal Project Management Methodology certification such as PRINCE2, PMBoK, PMO Certification or demonstrated equivalence through professional experience.
• Excellent written communication and stakeholder management skills
• Strong experience in using PM / PMO tools (Excel SharePoint, MS Project / Office, Visio, Excel, JIRA, Agile boards)
• Strong interpersonal and people management skills to instil a strong vision for the PMO with the ability to influence and mentor others
• Bachelor's Degree in IT, Computer Science or Business or demonstrated equivalence through professional experience
• Experience with Reporting (PowerBI) highly valued
• Specific experience of working in PMO's in Government setting preferred
• Exposure to Contract Management preferred

Why you'll love working with us
We know that when our people are happy they will work better and have greater work satisfaction.
So here at Civica, we look after you. Here's what you can expect:
Career opportunities - we take great satisfaction in seeing you grow and share your knowledge to other parts of our large business
Flexible work - we have the technology and tools to support you to work from that tropical paradise you've dreamed of... or even if you just prefer to work from home and come into our offices now and then to catch up and socialise with colleagues
We're all different - and we love this about us. We provide an inclusive, safe and welcoming environment to all Civicans, new and old
Focus on learning - there are heaps of opportunities to enable you to grow and be your best.
Apply for this job - Become part of something special
Do you see yourself in this role? If so then we would love to hear from you. Please include a cover letter outlining how your experience, aspirations and values are a match, along with your resume and we will take it from there.
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can and we actively encourage everyone to consider becoming a part of it.