Job Description

The world is becoming increasingly digital, connected, but also more uncertain and volatile. Yet, the iconic German sports car brand Porsche sees this complex future as opportunity. \xe2\x80\x9cIn the beginning I looked around and could not find quite the car I dreamed of. So I decided to build it myself.\xe2\x80\x9d With this aspiration, trailblazer Ferry Porsche set the guiding principles for Porsche now, and beyond \xe2\x80\x93 to be the brand for those who follow their dreams.

Now, we dream a new future for automotive retail with our new venture, Porsche Singapore Pte. Ltd. Our mission: to conceive new customer-centric experiences, integrating digital solutions and transforming brand experiences in Singapore from 2023 onwards.

Join us on this trailblazing endeavour and be part of an agile team in an enriching environment. Porsche Singapore Pte. Ltd. offers long-term career prospects within the larger Porsche ecosystem, opportunities for personal development, and affirms fair hiring and remuneration policies.

Porsche Consultant
Porsche Singapore Pte. Ltd.

Porsche Singapore is offering a vacancy as a Porsche Consultant within the Sales and Customer Excitement team.

Tasks

• Conduct customer consultation along the sales process with special focus on the vehicle configuration, offer creation, financial consultation, contract closure and upselling
• Execute a unique purchase and ownership experience by offering seamless and consistent customer care over the entire life cycle, as well as to assess potential for re-purchase or purchase of additional products and services
• Act as the trusted consultant and advisor and be the subject matter expert for the Porsche brand, history, products, services and technologies within the Customer Excitement team while collaborating with other job roles to achieve team-based sales and customer satisfaction targets
• Optimize the Sales Funnel and update customer data in CRM@Porsche (C@P), in collaboration with the Porsche Pros
• Take charge of the well-being and hospitality of all Porsche Studio visitors including the emotional engagement to create excitement and build trust within the Customer Excitement team

• At least 2-3 years of working experience, preferably in the Automotive / Luxury / Tech sector
• A team player with excellent communication skills who supports and guide colleagues
• Proficient in MS Office
• Required to perform shift work including weekday evenings and weekends

Porsche