Job Description

Company Description
Specialists in industry disruption, eWave is an independent digital transformation agency with commerce at its core. Using service design thinking, we have an unwavering commitment to delivering experience-driven digital reinvention that inspires deeper relationships between brands and their customers. Partnering with brands such as Nike, Canon, Coca-Cola Amatil, and Nestle, we work on some of the most exciting and innovative digital projects in the APAC market. Our team is our strongest asset, and together, we're reimagining consumer needs using methods that bring our clients closer to their customers than ever before. We're thinkers, we're creatives, we're technologists, and we're looking for people to join us on our journey.


This person is the subject matter expert on the organisation's eCommerce platforms and technologies, and will translate business requirements from client stakeholders into both functional and technical documentation to be used by the wider Solution Delivery team. In addition the ideal candidate will have a passion for Project Delivery and as a "Consultant" be willing to combine responsibilities of that of a BA and Project Coordinator to be able to service our customer base. The ideal candidate will possess strong organisational and problem-solving skills, and a passion for applying their expertise to help companies take the next step in their digital transformation. They would also have a good practical knowledge of the Applications space, with a sound understanding of the SDLC. THE RESPONSIBILITIES

• Facilitate Discovery Workshops
• Gather & Document Requirements
• Translate Business Requirements into User Stories
• Create Functional & Development Specifications
• Scope & Document System Integrations
• Contribute to Solution Architecture
• Manage the Delivery of Projects
• Analyse Trade-offs between Usability & Performance
• Produce & Prioritise Test Cases
• Conduct Client Training
• Plan & Manage User Acceptance Testing
• Attend Client Meetings

• BA/BS degree or equivalent practical experience
• 3 years of relevant experience, such as technical writing, product documentation, or online publishing including experience with writing technical customer-facing materials
• Previous experience as a Project Coordinator/Manager, Digital Business Analyst, Functional Consultant, Implementation Consultant or Software SME highly advantageous
• (Preferred) 4 years of relevant work experience, including experience researching and writing excellent documentation for developers (APIs, SDKs, web technologies)
• (Preferred) Relevant industry certification
• (Preferred) Ability to manage multiple competing priorities in a fast-paced, constantly changing environment.

• Remote Work Opportunities with an ultra flexible working culture
• Professional Mentoring Program with Semi-Annual Performance Review, 360 Feedback and Individual Growth Roadmap
• Multiple learning opportunities and professional certification programs
• Working as a part of a Global team in a Multicultural Environment
• Unlimited Paid Annual Leave (after first 12 months of employment)
• Gifted Birthday Leave
• Rewarding Compensation Package