Job Description

Responsibilities

• Work closely with business units / product / functional team to understand new business needs
• Translate business requirements into technical requirements that encompass the end-to-end IT ecosystem
• Produce design impact analysis documentation that highlight changes in all impacted systems, and any potential changes on interface level
• Validate detailed design documents from engineers and developers, and oversee the implementation of the required changes from build, test to deployment
• Work with architect in building the solution roadmap and major changes to the stack
• Perform internal QA before releasing features to end-user for UAT
• Senior candidates may be asked to manage a team of junior business analysts and quality assurance engineers.
• Any other ad-hoc duties as assigned by superior from time to time.

• Degree / Diploma in telecommunication, computer engineering or IT related field
• 3 years of working experience in a telco or infrastructure environment is preferred.
• Strong technical knowledge of passive/active infrastructure and Data Centre operation
• Good understanding of Networking knowledge, e.g. WAN/LAN, TCP/IP etc
• Familiar with site deployment of in-building telco\'s facilities and assets
• Independent, self-driven, highly customer focused and able to work under high-pressure environment especially during emergency restoration of telecommunications services
• Good communication skills, keen to learn and a team player
• Assist in other operational tasks as required

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