Job Description

Company DescriptionAbout Grab and Our WorkplaceGrab is Southeast Asia\'s leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we\'ve got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.Get to Know the TeamAt Grabber Technology Solutions (GTS), we are dedicated to revolutionising the technology experience for every Grabber. Our mission is to empower our Grabbers with seamless, and delightful technology solutions that enhance their daily work lives. We are a diverse team of forward-thinkers, passionate about creating personalised IT experiences that go above and beyond expectations. If you are motivated by a passion for customer-centric innovation and are, we would love to have you on our growing team to shape the future of technology at Grab. Let\'s build something extraordinary together!Get to Know the RoleWe are looking for an experienced Integration and automation architect to help develop the strategy, standards and guidelines to support business productivity and workflow orchestration use cases.You will work with our Enterprise Architecture team reporting to the Head of EA and also build close relationships with application system owners, business stakeholders and engineering teams. Your work will ensure that GTS is equipped to offer sustainable technology solutions supporting outcomes with the latest technology capabilities and developments in AI and Orchestration. If you have experience delivering impactful technology solutions and are passionate about encouraging collaboration, you will offer an exciting opportunity to make a significant impact.This role will be hybrid and the office location is in Singapore.The Critical Tasks You Will Perform

• Partner with the Orchestration and Innovation teams within GTS to develop standards and frameworks for Integration and orchestration architecture
• Develop working relationships with software vendors and engineering teams alike to gain an intimate knowledge of the technology options available for implementation.
• Work closely with GTS IT Partners to understand the demands coming from the business and to help frame opportunities and solution options for achieving outcomes.
• Be the Subject Matter Expert for AI and Orchestration technology capabilities in Enterprise IT
• Partner with the Head of GTS and senior business stakeholders to ensure that technology programs align with our goals and deliver measurable outcomes.

QualificationsWhat Essential Skills You Will Need

• At least 10 years of experience in architecting workflow orchestration solutions on iPaaS platforms (e.g., UIPath, Workato, Mulesoft, OIC, Knime).
• Experience working with ERP solutions (Oracle, SAP) to develop integration and orchestration workflows
• Experience with enterprise-scale data management, including data lakes, data warehouses, and advanced analytics solutions.
• Experience designing solutions on cloud platforms (AWS, Azure, Google Cloud)
• Track record in designing data integration architectures, pipelines, and data orchestration strategies for large-scale enterprise environments.
• Experience with data governance, privacy, and security frameworks in regulated industries.
• Experience in enterprise IT environments, including deploying and scaling Automation and Integration solutions across multiple departments and regions.
• Leadership experience managing technology projects, with the ability to collaborate with teams to ensure understanding of our goals and technical feasibility.
• Experience working with Enterprise Architecture tooling and frameworks, including TOGAF, ArchiMate and BPMN, for process and capability mapping.
• Capability in creating architecture artefacts such as data models, process maps, capability models, and technical reference models.
• Experience translating complex requirements into, scalable solutions that create value.
• This will be an individual contributor role.

The good to have:

• Knowledge of multi-agent systems and agentic AI solutions applied to enterprise workflows.
• Hands-on experience developing and deploying generative AI models, particularly for conversational AI or digital assistants.
• Experience in integrating AI/ML models within low-code/no-code platforms and workflow automation systems.
• Familiarity with AI governance, compliance, and in enterprise AI deployments.
• Demonstrated ability in designing chatbot solutions integrated with messaging platforms like, Microsoft Teams, or similar.
• Demonstrated ability to foster a culture of innovation, encouraging experimentation and continuous improvement within technology teams.
• Practical understanding of the unique challenges associated with deploying AI in corporate environments, especially around change management and user adoption.

Additional InformationLife at GrabWe care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life\'s challenges.

What We Stand For at GrabWe are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

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