Job Description

Overview

Waters, the world\'s leading specialty measurement company that cares about inclusion and diversity is seeking for a Principal Field Application Chemist to support the very successful growth of our businesses across the APAC region. Waters deliver benefits through innovation and people that enable customer success in the life, materials and food sciences. People create the Waters difference. By engaging with our talented and diverse workforce we continuously evolve, develop and enhance our products. We believe in delivering innovative technology and system solutions to our valued customers to enable their success. Our talented application teams have over the years delivered great and sustainable technical solution.

The Senior/Principal Analytical Professional Services Specialist - Food, Environment and Material Science has a core responsibility to create a unique scientific experience among Waters customers in their own work environment. The candidate will provide scientific technical expertise covering all of Waters solutions in the field of preparative chromatography, detectors, mass spectrometry and informatics in the application area of Food, Environment and Material Science.

Responsibilities

• Deploying novel Waters technologies and system solutions in the customers\' own work environment, with strong emphasis in the areas of Food, Environment and Material Science.
• Deployment of application solutions and training aspects of Waters offerings in analytical and preparative scale chromatography (HPLC, UPLC, GPC/APC, GC), Spectroscopy (SEC-MALS, UV, FLR, RI), Mass Spectrometry (TQ and QToF), and Informatics (Empower, MassLynx and waters_Connect) both remotely and in the customers\' own laboratory.
• Providing extraordinary consultancy services to customers that focus on deploying applications and workflows in an efficient and effective manner.
• Representing Analytical Professional Services at user workshops, international conferences, and on digital media.
• Partner with APAC and global marketing teams to lead application development activities to support busines development.
• Collaborating closely and building strong links with the Global Service Support, Service Readiness, Waters Research Laboratory and Quality teams to manage complex escalations, conduct systems and product evaluations, as well as drive continuous innovation and improvements.
• Participate in late-stage R&D and other service-related projects to improve overall operational excellence, end-user experience and instrument up-time.

Qualifications

Education:

• Masters Degree, or PhD in scientific area such as chemistry, biology, or biochemistry

Experience:

• In-depth (5-8 years) analytical chemistry experience in Food, Environment and/or Material Science application areas. Cross-functional and/or applications experience is desired.
• Working experience in trace level contaminant analysis in food or environmental samples with GC-MS or LC-MS (i.e PFAS, Dioxin, multi-residue pesticide analysis) is essential OR working experience in gel permeation chromatography (GPC) and SEC-MALS in polymer characterization is desired.
• Working experience in APAC region (i.e India, Japan, Korea and SEA) preferable.
• Strong networking capabilities and experience working in multidisciplinary teams.
• Strong technical and scientific knowledge.

Competencies:

• Strong interpersonal skills as well as excellent verbal communication and presentation skills.

• Ability to collaborate and to manage multiple non-connected projects and prioritize time/activities.

• Strong aptitude to learning and applying new skills.

• Has a strong customer focus and capability to balance stakeholders\' expectations.

• A customer centric attitude in which delivering benegits to our customers is second nature.

Skills:

• Proficient in Microsoft Excel, Word and PowerPoint.
• Hands-on experience with analytical chemistry tools such as (not limited to) GC/LC-MS, HPLC, GPC and SEC-MALS is essential.
• Working experience with sample preparation techniques for food, environmental or chemical material samples is essential.
• Working experience with Empower, MassLynx, and/or waters_Connect informatics platform is desired.
• Fluent in English (verbal and written).
• Additional language skill (major Asian language) is a plus.

Other requirements:

• The ability and willingness to travel domestically and internationally as required (up to 50%).

Company Description

Waters Corporation (NYSE: WAT), the world\'s leading specialty measurement company, has pioneered chromatography, mass spectrometry and thermal analysis innovations serving the life, materials, and food sciences for over 60 years. With approximately 8,000 employees worldwide, Waters operates directly in 35 countries, including 15 manufacturing facilities, with products available in more than 100 countries. Our team focuses on creating business advantages for laboratory-dependent organizations to enable significant advancement in healthcare delivery, environmental management, food safety, and water quality.

Working at Waters enables our employees to unlock the potential of their careers. Our global team is driven by purpose. We strive to be better, learn and improve every day in everything we do. We\xe2\x80\x99re the problem solvers and innovators that aren\xe2\x80\x99t afraid to take risks to transform the world of human health and well-being. We\xe2\x80\x99re all in it together delivering benefit as one to provide the insights needed today in order to solve the challenges of tomorrow.

Diversity and inclusion are fundamental to our core values at Waters Corporation. It is our responsibility to actively implement programs and practices to drive inclusive behavior and increase diversity across the organization. We are united by diversity and thrive on it for the benefit of our employees, our products, our customers and our community. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or protected Veteran status.

Waters