Job Description

DESCRIPTIONAt Amazon, we're working to be the most customer-centric company on Earth. To get there, we need exceptionally talented, bright, and driven people. The Amazon Web Services (AWS) People Experience and Technology (PXT) team want to be known for having built the builders who power tech, enabling success for thousands of employees, millions of customers, and billions of end users across very diverse societies. If you'd like to be part of building the most customer-centric Cloud services provider in the industry, this is your chance.As Principal Program Manager for AWS HR, you'll be responsible for owning and managing the HR scope in AWS-specific HR initiatives and big bets, mechanisms, cadences, data metrics & analytics, documents (business reviews, organization review documents, minutes, etc.), budget and headcount request, process improvement programs and projects, and overall HR Leadership Team project and program support. This role has direct partnership with AWS HRBP organization and COEs, but also partners extremely closely with the AWS business and Amazon's central HR. Specific initiatives this year will including building and executing AWS's region growth expansion, developing cultural assimilation strategies and developing an operational support model to reduce burden on line Human Resources. In addition, this individual will establish reporting dashboard and metrics to measure the success of the programs and track performance. They will also be able to work on ad hoc HR Projects that will come up on an as needed basis.The ideal candidate:

• Is independent, creative, self-driven with the ability to work in a highly ambiguous environment with minimal guidance, and demonstrates good judgment
• Possesses strong project and program management capabilities
• Possesses strong teamwork, problem-solving, and execution skills
• Is creative, analytical, and customer-obsessed (i.e. thinks about the needs of HR team, employees, and the business)
• Is highly organized and is able to multi-task and prioritize competing requests from different stakeholders
• Is able to earn trust and influence others to drive actions; relies heavily on influence - not authority - to drive teams and resources toward project goals and outcomes
• Possesses a 'can-do' spirit
• Is attentive to details and insists on the highest standards
• Has exceptional writing and communications skills
• Able to operate in a lean, fast-paced, entrepreneurial, multi-cultural environment

BASIC QUALIFICATIONS- 5+ years of program or project management experience
- 7+ years of managing, analyzing and communicating results to senior leadership experience
- Bachelor's degree
- Experience implementing repeatable processes and driving automation or standardization
- Experience defining program requirements and using data and metrics to determine improvements
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- 10+ years of experience in APJ markets
- Experience across multiple areas of HRPREFERRED QUALIFICATIONS- Experience delivering projects within scope, time, budget and quality
- Exceptional project and program management skills; keeping multiple tasks/projects on track, using time well, and delivering results with tight deadlines; can teach and coach these skills in others but also acts as a productive hands-on PM
- Experience working in a matrixed organization
- Strong written and verbal communication skills
- System thinking and strong analytical skills; can not only work with data but can identity root causes, recognize patterns, and solve problems
- Demonstrated strengths in problem solving, issue-resolution, attention to detail, and ability to simultaneously manage multiple priorities
- Experience identifying and resolving issues independently, will take initiative even under unfamiliar or ambiguous circumstances
- Strong consulting, facilitation, and coaching skills, with the ability to influence senior leaders in a global, highly-matrixed environment
- Experience in a high growth business environment with the practical application of leadership development, learning, and talent development.
- Experience leading organizational design efforts
- Savvy with technology; curious and knowledgeable about technology, and puts technology to work for them to more efficiently manage programs and projectsOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

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