Job Description

Company Description

You\'re talented and adaptable. That\'s why you\'ll fit in.

As well as discovering, mining and processing many of the essential raw materials that enable, support and enhance modern life, our global business is involved in selling and marketing products - copper, platinum and other precious metals, iron ore, coal, nickel and diamonds. Through our Marketing Business, we are able to offer innovative solutions to meet our customers\' specific challenges. This includes physical products, logistics and technical support, as well as pricing and financing solutions.

The purpose of the Marketing BU is to sustainably maximize cash flows from the marketing by optimally connecting commodities and customers. Our vision is to be the most respected marketer of the commodities and in support of this, we have set ourselves a target to deliver a considerable uplift in Value by 2023.



What you\'ll do

The Purpose of the Sales Operations Center of Excellence Principal is to support the development of the global sales operations function into a world class organisation in terms of efficiency and effectiveness. This includes coordinated systems and digitisation across the post trade life cycle, support for new product development and requisite business process and system design, business process standardisation and best practice sharing across sales operations span of control on a global basis and implementation of a fit for purpose Anglo operating Model approach within the sales operations function. The role will also have a key role to play in leading key project work both in terms of aligning to the AOM methodology and change management support.

KEY TASKS

Safety, Health & Environment

• We give our all to eliminating injuries because we value life and are unconditional about safety, health and well-being at work and at home.
• Every Marketing Employee will spend time each quarter working on activity which supports Physical Health and Safety.

Performance & Delivery (required for all roles)

AOM Design

• Support the design and optimisation of the Anglo Operating Model for Sales Operations:

• Formalise the AOM for Sales Operations. This includes documentation and any associated training on AOM and measurement framework
• With this standard framework look to drive effectiveness in how we operate. This would include seeking to create discipline around embedding the AOM through KPI\'s / metrics / embedding in work management system.
• Focus of work effort would be on effectiveness of task and efficiency of how we operate with hard metrics to deliver quantifiable benefit ($\'s)
• The outcome would be a \'fit for purpose\' AOM to support the delivery of Marketing\'s ambition

Systems Improvement focus

• Supporting a regular Systems focused steering committee, liaising with counterparties in central business improvement and IM to develop and drive a prioritised systems improvement roadmap across the global sales operations function.
• Interface with stakeholders in the Digital team to purse digitisation of the post trade life cycle and engage with external stakeholders from other mining companies as required to drive for industry standardisation

New Business Activity

• Act as the point of entry on material change projects which includes new product and align to the Anglo American Operating model including risk identification, ensuring that infrastructure and control groups confirm support and validate that new activities can be adequately managed.
• Support sales operations teams in the definition of the business requirements and operational impacts prior to implementation of new commercial activity (markets and products).
• Support the sales operations teams in translating the commercial deliverable into a clear set of plain language business requirements, process maps and operating procedures and ensure these are syndicated and agreed by the Commodity Marketing Team and Functional teams.
• When required create and oversee a change management plan, including a thorough stakeholder analysis and mapping.

Best Practice development and process standardisation

• Support the implementation of new systems/processes to the point where they are part of the business as usual practices for Sales Operations.
• Oversee a program of end to end process improvement, focussing on identifying internal best practices and syndicating them to the broader sales operations community, then standardising and aligning processes and procedures so that there is a consistent way of working
• Identify and guide a systems development roadmap to increase automation and overall efficiency in the post trade life cycle.
• This extends to people and organisational support for development of a sales operations employee value proposition, training, career development and succession planning processes

Compliance

• Adherence to all Anglo American Group and Marketing policies and procedures, as well as observing proper standards of conduct relating to the role.
• Comply with Anglo American Security and Operating Standards

Qualifications

What we\'re looking for

• Experience in commodity marketing/commercial role within a large organisation and/ or as an advisor from consulting group
• Experience as a Project Manager, as well as demonstrated ability to drive value initiatives
• Expertise in Operational Risk
• Detailed knowledge of the business improvement concepts, measurement and identification to identify opportunities and implement.
• Some travel to other Anglo-American offices

Additional Information

Who we are

Anglo American is a global diversified mining business. Our portfolio of world-class mining operations provides the metals and minerals that make modern life possible. We use innovative practices and the latest technologies to discover new resources and mine, process, move and market our products to our customers around the world.

As a responsible miner - of diamonds (through De Beers), copper, platinum and other precious metals, iron ore, coal and nickel - we are the custodians of what are precious natural resources. We work together with our key partners and stakeholders to unlock the sustainable value that those resources represent for our shareholders, the communities and countries in which we operate and for society at large. Anglo American is re-imagining mining to improve people\'s lives.

What we offer

• Competitive salary and benefits package
• Amazing opportunities for learning and growth - from technical training to leadership programs, we bring out the best in our people
• We\'re a large, successful multinational company and there are plenty of opportunities internally to move onwards and upwards too

Inclusion and Diversity

Anglo American is an equal opportunities employer. We are committed to promoting an inclusive and diverse workplace where we value and respect every colleague for who they are and provide equality of opportunity so that everyone can fulfil their potential.

How to apply

To apply for this role, please complete our online application form. You will have the opportunity to upload your CV and other relevant documentation as part of this process.

#LI-CH1

Anglo American