Job Description

Primary Purpose of the Position Proactively manage, deploy and maintain the relevant procurement system(s) (e.g. procure-to-pay, catalogue management, contract management, vendor management, expense management) to support the effective operation of the procurement function. Provide customer service support to procurement end users and business analysis support to procurement group. This includes the provision of high-level, detailed or complex analysis as requested by the Procurement team.

Critical Accountabilities & Outcomes

Operational support, administration and governance

• Provide system support for the team where required
• Review purchase orders and spend commitments to ensure compliance to policies and agreed strategies
• Educate business partners on procurement policies, systems and practices
• Manage activities in relation to supplier management and governance (ie. Supplier Code of Conduct; Payment Times Reporting Scheme and other related programs)
• Identify, report and escalate governance risks

• Prepare periodic reports as per agreed SLA (using Excel, Power BI, Sharepoint, PPT) for Procurement and other stakeholders
• Perform data analysis to identify data mismatch and opportunity such as contract value leakage, compliance, vendor consolidation
• Lead tactical procurement initiatives to deliver value to the business
• Plan and support supplier performance reviews, including providing all necessary analytical and administrative support to these reviews

• Provide first level of systems help desk support to end users to support the use of the procurement system(s) such as APP an AmpolBuy and achieve efficiencies in the procurement end to end process.

• Work closely with IT, business partners, the service provider(s) and other stakeholders to develop and institutionalise consistent, shared, accurate and robust data management processes and use of the system(s).
• Act as a liaison between procurement and IT to ensure efficient delivery of systems related projects.
• Engage with business partners to understand their requirements and identify opportunities to enhance the system(s) to meet these requirements.
• Liaise with IT and support the Procurement Leadership Team (PLT) and Procurement Team Lead in developing business cases for new systems required to support the function.

• Committed to People, Innovation and Culture
• Support the end users of the procurement systems.
• Provide training and tools as required.
• Draft reports and presentation on usage of system(s).
• Manage administration, access, master data for the relevant procurement system(s).
• Perform all administrative tasks required to support the procurement system(s).
• Manage any other requests from PLT.

• Log, action, close and escalate to the next level (PLT) as required in all enquiries received.
• Identify common problems and create Q&A, tools and training and/or submit a systems change request as required to resolve issues and enhance the use of the system.
• Manage and enhance current procurement systems to better support the efficient and effective delivery of services and develop and implement new systems where there is a business case to justify change.
• Actively manage the quality and usefulness of the procurement data stored in all relevant systems.
• Project manage new enhancements/system changes including testing, training, implementation, procedures and guidelines creation required.

• Active management of one or multiple procurement systems e.g. Ampol Procurement Portal (APP) and AmpolBuy.
• Influence over the entire procurement function, especially the Ampol Procurement Team
• Broad group of Ampol internal stakeholders and external suppliers
• Regular engagement with Finance, Tax, Insurance, IT and Internal Audit