Job Description

The Role Responsibilities

• We are looking for a Digital Banking Product Manager to lead the digital capabilities deliveries from the digital business side for our Digital Platform (Primarily Online and Mobile Banking but also including Pre-Login Website and onboarding flows). Understanding of UX and customer journeys is a big plus. Project management skills are also desirable as the selected candidate will be managing multiple streams of digital product deliveries.
• The candidate should have a keen eye for detail and excellent communication skills.
• Ultimately, The candidate will ensure that our digital experiences across digital touch points work as intended.

Responsibilities

• Review and analyze digital journeys
• Collaborate with various POs to review/develop the right product features
• Communicate with internal business and tech stakeholders
• Gain in-depth understanding of business processes to articulate use-cases/user-stories for identified features/ capabilities for the identified platforms.
• Work in agile framework and be accountable for the delivery of product build road map by ensuring that platform road maps prioritised against business are published regularly
• Maintain regular connect and engagement with key stakeholders periodically to refine platform

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group\'s Values and Code of Conduct .
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the team to achieve the outcomes set out in the Bank\'s Conduct Principles. Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Our Ideal Candidate

• BSc/BA (Or higher) in Mathematics, Computer Science, Engineering or a related field
• Certified Scrum Product Owner (CSPO\xc2\xae) preferred.
• UFI UX 1- Usability experience.
• 5 + years digital product management in Banking or Fintech .
• Experience in implementing MarTech (Adobe Experience Cloud suite, Pega, Appsflyer, etc..) platforms to work well within a stack, advocating usage, & creating value out of use cases.

Role Specific Technical Competencies

• Project Management
• UX Knowledge
• Communication and Presentation Skills
• Understanding of Mobile App business and tech
• Attention to detail
• Analytical mind and problem-solving aptitude
• Strong organizational skills

About Standard Chartered
We\'re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can\'t wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you\'ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers

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