Job Description

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging - where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world - helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.



DPS Forward is a new, API based solution designed for scaling Fintechs and transforming Financial Institutions. Our focus is to maximize the value we deliver within the ever-changing payments landscape and bring all the global assets under the Visa umbrella to optimize our solutions.

Our vision is to enable our clients to focus on innovation, customer experience and differentiating products as well as services by providing best-in class secure, robust, scalable, and reliable issuer processing product and services. We are building a start-up within a large company, so we are seeking people who want to grow and transform a business.

What a Product Manager does at Visa:

Visa is searching for a Singapore based Product Manager to play a critical role in the DPS Issuer Processing product solution. Working as part of a small but growing team with a start-up culture, and supported by strong strategy, global product and technical teams, you will use your breadth of software and product development skills to primarily support the Singapore-based scrum team.

The Product Manager\'s primary responsibility is to build products and solutions that deliver delightful experiences with a substantial value proposition across the payment ecosystem. To be successful, the individual must maintain a high level of coordination and collaboration with multiple cross-functional stakeholder teams globally. The ideal person for this role should have a passion for innovation in payments, technology, and product management, be detail-oriented, and can drive results within a complex environment.

The Product Manager will work with internal and external clients to understand the solution they are looking to develop. They will have an understanding the competitive and market landscape, Visa and DPS solutions, and use that knowledge in engagements. The person is expected to have a key role in setting the strategy and influencing the roadmap.

Key Responsibilities:

• Work closely with clients, partners, business unit leaders, engineering, architects, user experience and global cross functional counterparts to build, iterate and refine new issuer processing solutions.
• Actively participate in feature refinement sessions to gain understanding of new features and provide input on potential areas of impact
• Refine an assigned EPIC/feature by collaborating with stakeholders, performing market research and analyzing existing solution to ensure business impacts are identified and are accounted for
• Ensure solutions are extensible to all clients and can serve multiple use cases whenever possible
• Play the role of a Product Owner on agile scrum team and will:

• Ensure an agile mindset in the team delivery and bring product vision, customer insights and feedback to the team.
• Decompose features into user stories and support development activities
• Actively manage and prioritize team backlog and evaluate changing business as well as market conditions and impact to priorities
• Communicate status updates in a transparent manner with key stakeholders on a frequent basis
• Collaborate with external and internal stakeholders to effectively build, launch, commercialize and communicate new product features
• Deliver product and feature demos that communicate product value proposition and features and benefits
• Own the feature through development lifecycle till client consumption in production including Go to Market (GTM), service description and onboarding documentation as necessary
• Appropriately prioritize defects based on impact and provide update to stakeholders on frequent basis
• Serve as an expert in assigned areas of product to all internal and external stakeholders, both in communicating updates and soliciting feedback and new ideas to drive better products.
• Support and communicate an overall product vision to both internal and external stakeholders and how it relates to the achievement of long-term business objectives
• Demonstrate leadership principles by communicating openly, collaborating effectively, enabling, and inspiring others, and excelling with partner
• Use knowledge of a solution or service to be involved in shaping their future development in line with the customer segments
• Identify opportunities for Visa Product to create market-leading solutions that satisfy customers and grow the business.

Why this is important to Visa

This role is an opportunity to be part of a growing team that is building future capabilities for Visa. This role will lead our second scrum team in Singapore which will be part of a larger Agile train in Denver and the UK. The strategically important program will deliver Value Added Services across the globe.

Qualifications

• Minimum 6 to 8 years of work experience with a Bachelor\'s degree or 4 years of work experience with an Advanced degree (e.g. Masters or MBA) or a minimum of 2 years of work experience with a PhD
• Must have a passion for the future of payments
• A proactive and driven individual with the capacity to adapt to solve problems, address challenges and enable progression
• Highly motivated team member who cultivates effective relationships with different levels of the organization, clients, and partners to accomplish shared business priorities
• Prior experience working within an agile product development environment
• Scaled Agile Framework (SAFe) experience is preferred but not required
• Technical acumen and an ability to engage with developers and product to develop solutions.
• Excellent communication and interpersonal skills, ability to work creatively, strong problem solving skills, and a clear ability to influence both internal and external stakeholders.
• Curious and inquisitive problem solver, will lead in difficult and large problem areas by acting proactively
• Strong team player, self motivated and the ability to work independently at coordinating cross functional activities, obtain buy in and elevate issues at critical junctures appropriately

What will also help:

• Demonstrate in-depth knowledge of issuer processing, payments, payment standards, scheme rules, payment processing technologies and regulations.
• Minimum 2 years of Payments experience in particular card based transaction processing
• Experience with ISO 8583 and/or ISO20022
• SaaS or similar background with a mindset towards automation and software experiences.
• Working experience in using Jira and Confluence.
• Interest in payments and innovation in the marketplace.
• Entrepreneurial mindset

Projects you will be a part of:

At DPS Forward, we focus on simplifying the payments for our clients so that they can bring differentiating and innovative solutions to market which their customers love, all while making payments accessible to everyone everywhere. As part of this role, you will be primarily responsible for simplifying our data solutions which focuses on Settlement, Reconciliation, and operational reporting solutions which is backbone of payment ecosystem.

As the world\'s leader in digital payments technology, Visa\'s mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company\'s dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

You\'re an Individual. We\'re the team for you. Together, let\'s transform the way the world pays.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa