Job Description

Product Manager, Labs

About The Role Are you ready to redefine the consumer experience and spearhead innovation within the Labs Product Division at Resident Home? We\'re in search of a dynamic Product Manager to lead our journey towards unparalleled heights. At Resident Home, optimizing internal processes is crucial to our success. This role holds the key to ensuring a seamless and efficient operational environment, focusing on the strategic implementation of key internal tools. As the Product Manager in the Labs Product Division, you will play a central role in revolutionizing our internal workflows and processes, ultimately enhancing the productivity and effectiveness of our teams. Your responsibilities will include defining the strategy for implementing internal tools and platforms, steering the roadmap, and collaborating with a talented cross-functional team to create a toolkit that not only streamlines but transforms our internal processes. Going beyond the ordinary, you will spearhead efforts to implement advanced tools that drive unparalleled efficiencies, setting Resident Home Labs apart as an industry leader in operational excellence. If the prospect of optimizing internal processes through the strategic implementation of advanced tools sparks your passion, then this role is tailor-made for you. Join us on this exciting journey, where your impact will be felt at the forefront of creating exceptional and efficient internal processes within the Labs Product Division at Resident Home. At Resident, our staff is dedicated to the values of Excellence, Customer Love, Big Thinking, Inclusivity, and Forward Momentum.
What you\xe2\x80\x99ll do at Resident Home & Internal Tools Implementation Strategy:

• Define and Execute: Shape and execute the strategy for implementing internal tools, ensuring revolutionary enhancements to our operational processes within the Labs Product Division.

• Adoption Initiatives: Drive the adoption of advanced internal tools through strategic planning, effective communication, and monitoring to maximize user engagement and benefits.

• Retention Strategies: Develop and implement retention strategies for advanced tools, ensuring sustained value for users and aligning with the overarching goals of the Labs Product Division.

• User Feedback Loop: Establish a feedback loop to gather insights from users, incorporating their input into ongoing tool development and optimizing features for increased user satisfaction and retention.

Advanced Tool Implementation:

• Lead the entire lifecycle of advanced tool development and implementation, ensuring seamless integration into the Resident Home platform.

• Retention Initiatives: Develop and implement retention initiatives, including personalized user experiences and targeted communication strategies, to maximize the longevity of advanced tool usage.

• User-Centric Design: Collaborate with core stakeholders and teams to push the boundaries of operational excellence through advanced tools.

Feature and Product Development:

• End-to-End Leadership: Partner with consumer and admin teams to drive lifecycle development for groundbreaking shopping and discovery tools features and consumer products within the Labs Product Division.

• Collaborative Integration: Cultivate collaboration with engineering teams, ensuring the seamless integration of features into the Resident Home Labs platform, pushing the boundaries of what\'s possible.

User-Centric Design:

• Design Excellence: Collaborate intimately with UX/UI designers to ensure the development of consumer-centric, intuitive shopping experiences that exemplify the innovative spirit of Resident Home Labs.

• Continuous Improvement: Conduct user testing and gather feedback, iterating on features for continuous improvement and pushing the envelope of user satisfaction.

Data-Driven Decision Making:

• Strategic Utilization: Utilize data and analytics to inform strategic decisions, track performance metrics, and identify areas for optimization, supporting the Labs Product Division\'s commitment to data-driven innovation.

Collaboration & Transparency:

• Cultivate Collaboration: Foster a robust culture of collaboration across departments, working closely with marketing, operations, and customer support to align on visionary goals and priorities.

• Transparent Updates: Maintain transparent communication channels, updating internal stakeholders and executive leadership on product updates, milestones, and strategies, fostering a culture of openness within the Labs Product Division.

Qualifications:

• Proven expertise: Leading the implementation of complex systems and technologies, particularly within internal tool development i.e CMS.

• Track record: Successfully integrating advanced tools into operational processes for enhanced efficiencies.

• Technical acumen: In-depth understanding of the latest technologies and their application in optimizing internal workflows.

• Strategic mindset: Ability to design and execute a roadmap for the implementation of advanced tools aligned with organizational goals.

• Collaborative leadership: Experience working closely with cross-functional teams and engineering groups to push the boundaries of operational excellence.

If you thrive on blue sky thinking, pushing the boundaries of conventional shopping experiences, and are passionate about creating groundbreaking products within the Labs environment, we invite you to apply for this exciting opportunity at Resident Home. Join us in revolutionizing the way consumers engage with our brands. What We Offer (subject to eligibility requirements):

• Remote-first workplace (since 2016!)
• Competitive salary
• Annual bonus potential
• Health, Vision & Dental Insurance
• HSA company contributions
• 401K with company match component
• \xe2\x80\x9cTake what you need\xe2\x80\x9d PTO
• Wellness benefits
• WFH office and cell phone/internet stipend
• A FREE MATTRESS plus an awesome Friends and Family discount!

If you reside in a state or location where pay transparency laws or regulations have been adopted please read the following: The salary for this position is $145k - $175k. We carefully consider a wide range of compensation factors, including your background, skills, qualifications, experience, geographic location and other non-discriminatory factors. These considerations can cause your compensation to vary. [Additionally, this role might be eligible for discretionary bonuses or commission payments]. For more information regarding the pay range applicable for this position, please contact us at People@residenthome.com Resident is a privately-held company headquartered in San Francisco, CA, with offices in New York City, London, Tel Aviv, and manufacturing operations in Jeffersonville, IN. Learn more at: https://www.residenthome.com Resident is committed to a policy of equal employment opportunity, and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law. #LI-REMOTE Resident Home participates in E-Verify.