Job Description

Global Operations



Product Operation Manager - Integrity Platform Operation



Location

:



Singapore



Employment Type

:



Regular



Job Code

:



A75029



Responsibilities



Team introduction

We are a team responsible for building integrity platform and tooling product capabilities and driving continuous improvements to meet our business targets. Our daily work includes product business requirement gathering and analysis, new product launches, platform experience management and cross-functional project management. We need to manage global stakeholders in our daily work in order to form product alignment, monitor product performance and user satisfaction. We also need innovative thoughts to form new projects that can drive changes leveraging the latest tech or operational management efforts.



Create, improve, and operationalize features on TikTok's integrity platforms, spanning Ads Moderation, Quality Assurance, Training, Workforce Management, and Risk Management Collaborate daily with Product Managers, Software Engineers, and Operations teams to iterate products and processes, aligning with business targets and enhancing user experience Independently lead complex cross-functional projects related to integrity, from problem definition to final execution Prioritize requests, striking a balance between short-term objectives and long-term goals Collect, understand, filter, and translate user feedback into high-quality Business Requirement Documents (BRD). Utilize data to measure product performance and project outcomes Address user escalations of bugs and incidents promptly

Qualifications



Minimum Qualification(s)

Bachelor's degree or higher, with a preference for an engineering background Minimum 3 years of experience in product operation, product/program management, or consulting roles Comfortable working in a fast-paced environment, passionate about product and process development for a multi-billion-dollar business Capable of working in an international team across different time zones, with flexibility for non-office hour meetings Strong cross-functional communication and coordination skills, adept at managing stakeholders at various levels Deep interest in problem-solving, a proactive self-starter with a high sense of ownership and logical thinking Expertise in project management and stakeholder management and highly data-sensitive, proficient in in-depth data interpretation, and committed to data-driven decision-making

Job Information



About TikTok



TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.



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Why Join Us



Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.



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We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.



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Diversity & Inclusion



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TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.