Job Description

Role Responsibilities

Strategy

• Standard Chartered Bank has embarked on an ambitious journey to revolutionize digital banking by building a truly innovative portal for CCIB clients that competes not just with our Financial Institution competitors but also with the new breed of Fintech companies. Channel Management is the core team within the bank which champions this vision and is responsible to drive the digitization agenda with our corporate and institutional clients.
• The FM digital channel workstream focuses on FM clients and digitisation of pre-trade, execution and post trade services. This role is for a PO for the post trade services.

Business

As a Product Owner for the FM Digital Channels (Markets Post Trade), you will need to craft a vision for the next generation platform to service Financial Markets clients, driving towards our strategy to develop a self-service digital ecosystem across our post trade services. You will work with talented team members across Product Management, Technology and client service partners to develop your product all the way from a conceptual stage to the product launch. You will be required to push the boundaries by bringing in new ideas that will take the Banks' digital capabilities to the new generation of Treasurers and CFOs.

This role is to lead the digitization of the Post Trade journey by building an omni channel digital experience, working in collaboration with partners across Financial Markets Operations as well as Channels

Processes

You will have a key role in building innovative product capabilities, influence change, commercialize capabilities and enable our platform in 40+ countries. You will be responsible to take the ideas through implementation in Agile Methodology as a "Product Owner". You will continuously evaluate the ever-changing financial ecosystem and related emerging technologies in collaboration with our technology partners.

Key Responsibilities include

• Work closely with the stream leads and execute the end-to-end product delivery lifecycle covering conceptualization, business requirements, product solutions, meticulous quality checks, deployment and eventually, the customer migration phases of the revamped platform.
• Own and deliver one or more product rationalization work streams by getting into the details of the existing application features, measure client usage, ascertain business relevance and come up with final recommendations and execution plan.
• Understand the regulatory and competitive environment and its impact on the eCommerce business lines.
• Work with user interface specialists and demonstrate thought leadership in visualizing and building intuitive and innovative user flows to deliver best-in-class digital channel experience.
• Work closely with the delivery teams, reinforce the business and delivery priorities, and deliver on the agreed business tasks such as user stories, business flow diagrams, etc.
• Assist the stream leads in preparing status reports and capabilities document in articulating the key achievements / updates of the program to the senior management teams.

People and Talent

• You are expected to be a team player. You will engage actively with the product, implementation and client management, legal, compliance, operations and sales teams to create awareness of the new product features and encourage a participative attitude to elicit critical business requirements and ensure overall acceptance of the new process flows and the system functionalities.

Risk Management

• You take a proactive approach to risk management and on an ongoing basis will be identifying, assessing, monitoring, mitigating product risks related to your channel products.

Governance

• You will work with regional and in-country teams to ensure the channel products are compliant to any relevant electronic banking and/or technology risk management guidelines issued by regulators.

Regulatory and Business Conduct

• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead to achieve the outcomes set out in the Bank's Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment].
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association.

Key Stakeholders

• Financial Markets Business Stakeholders across Sales and support functions (e.g. COO, Risk, Compliance, Legal etc). Stakeholders from Digital Channels Management and Technology. FM Operations stakeholders.

Our Ideal Candidate

• Required experience of 7 Years with a proven track record of working in the product management or channel management functions in Financial Markets and/or FM Operations. Strong operational experience and knowledge of the post trade lifecycle is desirable.
• Good understanding of the product development lifecycle using Agile Methodology and relevant prior experience in drafting vision statements, epics and user stories, use cases documents, solution papers, business workflow documents and high-level design documents.
• Deep understanding of the Financial Markets products domain (FX, MM, Derivatives) with a profound ability to conceive and design end-to-end product flows, define interface requirements, identify relevant operational processes and clearly articulate these flows and processes to the relevant business and technology workgroups.
• Excellent analytical, problem solving and lateral thinking skills to manage complex application functionalities and conflicting business priorities.
• Proven inter-personal skills to actively engage with cross-cultural teams across the globe in understanding client needs, training the frontline country staff, managing client queries and feedback, etc.
• Understanding of technology; proven ability to translate technology possibilities and solutions to business / client usage opportunities will be an added advantage.
• Self-driven and highly motivated professional with a strong sense of ownership and a passion towards delivering high-quality client solutions.

Role Specific Technical Competencies

• Strong business and product expertise on FX, MM and derivatives, including a good understanding of post trade lifecycle.
• Understanding of product development lifecycle.
• Strong project management and planning skills, including organizational and time management skills.
• Clarity of communication style and ability to face off against senior stakeholders.
• Product Owner experience.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

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